| Resume alert | Resumes 71 - 80 of 1630 |
Software Engineer Programmer Analyst
Southington, CT
... University of Connecticut, Storrs, CT 11/2011 – 04/2013 Consultant Enhanced, maintained, and provided on-call production support for mainframe-based Genesys HR/Payroll system. Technologies: COBOL, DB2, VSAM, Easytrieve, VM/CMS, SPUFI and various ... - Feb 21
... University of Connecticut, Storrs, CT 11/2011 – 04/2013 Consultant Enhanced, maintained, and provided on-call production support for mainframe-based Genesys HR/Payroll system. Technologies: COBOL, DB2, VSAM, Easytrieve, VM/CMS, SPUFI and various ... - Feb 21
Sales Specialist Solution
Revere, MA
... Orchestrated partnerships with industry leaders such as Interactions, Alvaria, Avaya, Concentrix, Nuance, Enghouse, Genesys, and Zen Desk, driving channel sales and providing valuable insights for product enhancements. JAY BOLTON Page 2 Edify ... - Feb 20
... Orchestrated partnerships with industry leaders such as Interactions, Alvaria, Avaya, Concentrix, Nuance, Enghouse, Genesys, and Zen Desk, driving channel sales and providing valuable insights for product enhancements. JAY BOLTON Page 2 Edify ... - Feb 20
Customer Service Rep
Phoenix, AZ
... ●Implementation team Education: Flint Central High School- Diploma Obtained Genesee Area Skill Center Skill Highlights ●Genesys: Pulling calls, viewing Rep information and call duration, viewing transcript, type of interaction and internal start ... - Feb 19
... ●Implementation team Education: Flint Central High School- Diploma Obtained Genesee Area Skill Center Skill Highlights ●Genesys: Pulling calls, viewing Rep information and call duration, viewing transcript, type of interaction and internal start ... - Feb 19
Real Estate Project Management
Perris, CA
... Dealer license Data Certified Telecomm-Wireless Certified /Cisco Certified Project Management development and implementation (Genesys application Subject Matter Expert) Real Estate Broker License Vehicle Sales License Construction Sales License Real ... - Feb 18
... Dealer license Data Certified Telecomm-Wireless Certified /Cisco Certified Project Management development and implementation (Genesys application Subject Matter Expert) Real Estate Broker License Vehicle Sales License Construction Sales License Real ... - Feb 18
HRIS
Denton, TX
... Paycom HCM, CRM, Genesys Cloud, Service Now, Cisco Jabber PROFESSIONAL EXPERIENCE Contracting Services Dallas, TX 10/2020-2/2023 Paycom LLC Paycom Specialist Manage and build relationships with assigned book of long-term clients via phone and e-mail ... - Feb 18
... Paycom HCM, CRM, Genesys Cloud, Service Now, Cisco Jabber PROFESSIONAL EXPERIENCE Contracting Services Dallas, TX 10/2020-2/2023 Paycom LLC Paycom Specialist Manage and build relationships with assigned book of long-term clients via phone and e-mail ... - Feb 18
Information Systems Project Management
Seminole, FL
... WORK EXPERIENCE & ACCOMPLISHMENTS • Cslt III-PS Consulting – Verizon Tampa, FL (10/14/2019-03/31/2023) Migrated Customer Call Centers from Genesys Engage to Genesys Cloud. Researched and resolved tickets relating to call routing, IVR and soft-phone ... - Feb 16
... WORK EXPERIENCE & ACCOMPLISHMENTS • Cslt III-PS Consulting – Verizon Tampa, FL (10/14/2019-03/31/2023) Migrated Customer Call Centers from Genesys Engage to Genesys Cloud. Researched and resolved tickets relating to call routing, IVR and soft-phone ... - Feb 16
Customer Service Entry Level
New Orleans, LA, 70117
... Excel 2016 ● Salesforce ● IBM ● UPS ● Amazon Connect ● Basics of Reimbursement Processing ● Basics of Tracking Orders ● Genesys Omnichannel ● Maestro 8 ● Avaya, One-X Agent ● Microsoft Edge ● SafeRide ● Equipment Savvy ● Relaying the company’s ... - Feb 15
... Excel 2016 ● Salesforce ● IBM ● UPS ● Amazon Connect ● Basics of Reimbursement Processing ● Basics of Tracking Orders ● Genesys Omnichannel ● Maestro 8 ● Avaya, One-X Agent ● Microsoft Edge ● SafeRide ● Equipment Savvy ● Relaying the company’s ... - Feb 15
Front End Project Management
Las Vegas, NV
... Genesys Pure Cloud-ACD Cloud base routing interface-chat, voice, email and text. Agent call set up, standard, skills and Bullseye Routing. RSA Secure ID Token Deployment, policy implementation and both token and access inventory Management, Software ... - Feb 15
... Genesys Pure Cloud-ACD Cloud base routing interface-chat, voice, email and text. Agent call set up, standard, skills and Bullseye Routing. RSA Secure ID Token Deployment, policy implementation and both token and access inventory Management, Software ... - Feb 15
Accounts Receivable Specialist
Waco, TX
... ●Utilized MS – Word, Excel, Access, Outlook, Lotus Notes JD Edwards and an internal program called Genesys. This was an AS400 based system. Education Ridgewood High School – West Lafayette, OH, Diploma 1980 Kent State University – New Philadelphia, ... - Feb 15
... ●Utilized MS – Word, Excel, Access, Outlook, Lotus Notes JD Edwards and an internal program called Genesys. This was an AS400 based system. Education Ridgewood High School – West Lafayette, OH, Diploma 1980 Kent State University – New Philadelphia, ... - Feb 15
It Support Call Center
Upper Marlboro, MD
... Service Now ticketing system Genesys cloud services for Call center (helpdesk support and dispatch). Papercut account tracking software for multifunction devices. Nuance eCopy scanning solutions for multifunction devices. Microsoft Teams Microsoft ... - Feb 15
... Service Now ticketing system Genesys cloud services for Call center (helpdesk support and dispatch). Papercut account tracking software for multifunction devices. Nuance eCopy scanning solutions for multifunction devices. Microsoft Teams Microsoft ... - Feb 15