Suffolk, VA
... Accomplishments ●Served as L&D leader to manage strategic training and execution for 5200 call center associates, logistics, and classroom management achieving highest ratings regarding line of business assessments and performance reviews. ...
- Apr 24
Ashburn, VA
... (started my 1st serving job at Ritz- Carlton Hotel Washington, DC Jockey Club) worked 5 years at an upscale country club in Rockville, MD, 5 star hotels, current doing on call banquet server at Lakewood Country Club, bilingual English/Spanish. ...
- Apr 24
Falls Church, VA
... Wrote many shell scripts in Unix to call routines. Generated Hibernate Objects and used Hibernate ORM for SOTI Publisher application. Environment: Java, J2EE, Spring framework, Spring MVC, Hibernate, Junit, JSP, CSS, Servlets, JDBC, AJAX, Web ...
- Apr 24
Hampton, VA
... (Family on Demand) - Miami, FL November 2021 to January 2022 • Managing high call volume from outbound phone traffic • Engaging with customers, listening and uncovering their needs while making recommendations and maximizing revenue for Papa • ...
- Apr 24
Wise, VA
... Banking Customer Service Representative Advance Call Center Technologies Johnson City, TN December 2020 – March 2021 • Provided account information and answered customer inquiries in a timely manner. • Resolved customer complaints or escalated them ...
- Apr 23
Reston, VA
... Professional Experience Captech, VA June 2019 – Current Sr Project Manager, Altria Managing and leading the effort for a LIMS Optimization program call OneLab Working with multiple teams using agile delivery for a successful go live. This included ...
- Apr 23
Centreville, VA
... care, and assisted living facilities Employment United Health Care Telehealth NP Mar 2012 to Present ● Delivered per diem on-call telemedicine services for skilled nursing facilities, addressing a range of care needs from basic management to urgent ...
- Apr 23
Virginia Beach, VA
... MEDBEST-SYRACUSE, NY 04/2023-05/2023 • Inbound call center scheduler • Verification of insurance/referrals • Medical secretary CLEVELAND CLINIC ED-STUART, FL 01/2023-03/2023 • Registration • Collection of payments • Assist with Financial Assistance ...
- Apr 22
Virginia Beach, VA
... TM One, 2937 Sierra Court SW, Iowa City, IA 52240 Inbound Outbound Sales Agent May 2013 – January 2014 • Leveraged advanced communications, problem solving, and product knowledge skills as a call center representative for AT&T, CenturyLink Internet, ...
- Apr 22
Lynchburg, VA
... Petersburg, FL Customer Service/ Reception/ Order Entry/ Department Manager Executed detailed order entry in an in-bound call environment using MS Word and QuickBooks Provided global military sales support and follow up for 25+ field agents while ...
- Apr 22