Boise, ID
... Academic Projects Grand Canyon University Graduate Student Jan 2024 – Jul 2025 Capstone Project – Predicting Customer Churn in Telecom Built machine learning models (Logistic Regression, Decision Tree) to predict churn; conducted EDA and hypothesis ...
- Jun 03
Manila, Philippines
... 2012 – July 2013 Real Estate Virtual Assistant Compass Law LLC December 2011 – December 2012 General Virtual Assistant Oneking Telecom January 2012 – May 2012 (Part-time) General Virtual Assistant Azure March 2012 – July 2012 (Part-time) Operations ...
- Jun 03
Lincoln, NE
... (Multiple roles) Sidney, NE Sep 1992 – Apr 2003 Customer Relations Lead Associate (2000–2003): Coordinated complex telecom requests; oversaw multi-state billing; selected statements to audit; identified billing errors saving $300,000 annually; ...
- Jun 03
Smyrna, GA
... •Maintained 60+ active contractors and $10K+ weekly gross margin •Specialized in oil & gas, manufacturing, Telecom and EPC sectors •Delivered high-volume hiring while maintaining quality and client satisfaction. JOHNSON SERVICE GROUP September 2007 ...
- Jun 03
United States
... code review practices - developed scalable QA automation workflows - improved reliability of release validation and testing processes MERA — Software Quality Assurance Engineer 2005 — 2008 Telecom analytics platform for GSM performance monitoring. ...
- Jun 03
Mohammadia, Casablanca-Settat, Morocco
... -Reporting sous forme de tableaux de suivi des dossiers Février 2007-Novembre2008 Juriste Société MEDI TELECOM -Traitement des consultations juridiques (en droit Droit foncier …). -Validation définitive des contrats sites (foncier), -Établissement ...
- Jun 03
Bengaluru, Karnataka, India
... Senior Consultant – UX Virtusa Polaris (Client: British Telecom) Feb 2020 – Aug 2020 •Improved task completion rates through usability testing and journey optimization. •Designed responsive telecom billing and customer support platforms. ...
- Jun 03
Nagpur, Maharashtra, India
... Delivered exceptional customer support for a high-volume telecom process, resolving inquiries and complaints while maintaining service excellence. Achieved monthly quality and performance targets with a consistent accuracy rate of 95% . Recognized ...
- Jun 02
Medina, Saudi Arabia
... During this period, I have gathered extensive experience in EHV Network switching operations, SCADA-EPMS based control systems, substation automation (SAS/SCS), telecom systems, AIS/GIS substations, and system fault analysis. Prior to that, I ...
- Jun 02
Delaware
... MAC Technician Provided high quality technical support and problem solving to TPX customers calling in with questions about the telecom products Expedited daily workflow for TPX staff by providing in-house technical support, e.g., troubleshooting, ...
- Jun 02