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Semi or Voice or Process resumes in Ashburn, VA, 20149

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Case Management Call Center

Silver Spring, MD
... Social Work Intern Child and Family Services Agency - Washington, DC October 2001 to April 2002 Participated in the assessment and evaluation process of families who were in need of social welfare services programs. Involved in custody and ... - May 13

SharePoint SME / Power Platform - Consultant

Vienna, VA
... Conduct user sessions to elicit feedback on process improvements and gap analysis for their as-is operations. Leveraging Jira with OData connection along with SPO to Power BI for data transforms/visualizations. Consulting w/SharePoint Online Team w ... - May 13

Quality Assurance Information Technology

Herndon, VA
... for GUI and Non-GUI (IVR – Interactive Voice Response) systems on cross-platform (Web and client-server) applications. ... Reported in the Agile Process, with scrum meetings, scrum status, Sprints, sprint backlogs, iterations, releases. Demo the ... - May 13

Life Cycle Software Development

Fairfax, VA
... Track issues to resolution and collect metrics to measure test progress and quality outcomes, enabling informed decision-making and process refinement. Capital One, VA (Remote) Jan 21 – April 22 Sr. SDET Participated in all the Scrum Ceremonies like ... - May 13

Customer Service Washington Dc

Ashburn, VA
... OCTOBER 2018-MAY 2020 Field Operations Specialist Dignity Memorial Brentwood MD Worked with cross-functional teams to drive process and system improvements. Generated reports detailing findings and recommendations. Created and managed project plans, ... - May 13

Quality Assurance Life Cycle

Fairfax, VA
... Knowledge of Quality Assurance process and strong working experience in Agile and Waterfall model. Tested Rest API and SOAP Services by using industry leading tools like POSTMAN, SOAP. Involved in all stages of testing - Black box, Smoke, Functional ... - May 13

Customer Support Security Clearance

Washington, DC
... Provided instant messaging (IM), cloud messaging, voice and video calling using Cisco Jabber Created RSA soft and hard tokens and QR Codes in RSA Security Console Resolved issues with Mobil Iron (unlock, reinstall app to force check-in) Resolved ... - May 13

Scrum Master Service Delivery

Silver Spring, MD
... and Change Management IT Administrative Management Release Management CPIC/IT Governance Support IT Product owner/Scrum master Process Improvement Vender Management (SLAs) Business Requirement Analysis IT Service Delivery Crisis Management (FEMA) ... - May 13

Quality Assurance Customer Support

Springfield, VA
... testing, configuration management, producibility, integrated product/process development, manufacturing, quality assurance, ... end devices & applications integration and test for Public Safety Systems for DoD and other Govt & Semi Govt Organizations. ... - May 12

Senior Paralegal Management System

Springfield, VA
... Hold, collect, process, review, and produce documents daily using the Relativity program. Checked and corrected grammatical and spelling errors in diverse documents for trail preparation. Routinely reviewed, and edited documents using Bluebook to ... - May 12
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