Customer Service Washington Dc

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

TARESSA WALTON

WASHINGTON, DC 20009 202-***-**** ad5n7r@r.postjobfree.com WWW: BOLD PROFILE

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Document control

Billing and Invoicing

Scheduling and calendar

management

Multi-line phone proficiency

Conference planning

Office administration

Sorting and labeling

Scheduling

Business administration

Team Bonding

JUNE 2020-CURRENT

Clerical Assistant GAO Washington DC

Responded to inquiries from callers seeking information. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Reviewed time sheets, prepared attendance reports and processed payroll for office staff.

Provided clerical support to company employees by copying, faxing, and filing documents.

OCTOBER 2018-MAY 2020

Field Operations Specialist Dignity Memorial Brentwood MD Worked with cross-functional teams to drive process and system improvements.

Generated reports detailing findings and recommendations. Created and managed project plans, timelines and budgets. Collected, arranged, and input information into database system.

SEPTEMBER 2016-AUGUST 2018

File Clerk Harrison Elementary School Washington DC Maintained physical and computer-based filing systems. Examined, categorized, and sorted incoming documents. Tracked incoming and outgoing files.

Prepared new files and assigned tracking identification numbers.

Contact this candidate