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Resumes 1 - 10 of 1216 |
Leesburg, VA
... Conducted root cause analysis to identify the problem, come up with solutions and implement them. Created a collaborative document where team members can contribute their ideas. Participated in the meetings with government stakeholders and SMEs to ...
- May 11
Washington, DC
... emails, inbound calls, and outbound calls to manage customer accounts • Resolved customer issues by identifying the root cause of the problem and finding effective solutions • Maintained a high level of product and service knowledge to effectively ...
- May 11
Washington, DC
... worked with vendor to obtain root cause of impacting incidents. (October 2015 - March 2016) At Document Technologies(Storage Engineer), provi- sioned storage infrastructure from HDS VSP and IBM V7000 storage frames on a Brocade SAN fabric. ...
- May 09
Silver Spring, MD
... • Actively participated in troubleshooting and conducted comprehensive root cause analysis. Skillfully identified issues and actively contributed to the development of effective solutions. • Utilize Selenium WebDriver and Selenium Grid for cross ...
- May 08
Washington, DC
... business needs ● Maintain and manage customer account information ● Clarify and log customer complaints, determine possible cause of the issue and provide solution ● Expedite correction and/or adjustment for any complaints ● Follow up corrective ...
- May 07
Ashburn, VA
... Data International of Bangladesh (Dhaka, Bangladesh) 11/2003-02/2005 Research Officer Organized program to measure the poverty line of Bangladesh Observed economic cycle that related to feeding program Helped find the cause of physical disorders ...
- May 04
Washington, DC
... Skilled in handling key Linux, Unix, and Windows system administration, automation, project completion, application break-fix, and root cause analysis and triage skills. Highly organized self-starter with a strong drive for quality and an eagerness ...
- May 03
Centreville, VA
... Testing Regression Testing Maven Jenkins Jira TestRail qTest Rally Confluence Collaboration and communication Root cause analysis Software development lifecycle Functional testing know-how Test plan development Docker FUAD YUSIFLI SOFTWARE ...
- May 01
Falls Church, VA
... Identified areas of improvement in existing products through root cause analysis of failed tests. • • Provided technical assistance during troubleshooting sessions involving software issues. • Investigated customer reported problems by reproducing ...
- Apr 30
Alexandria, VA, 22304
... with bottlenecks/blockers ● Provide customer service to outside departments, manage escalated requests and perform root cause analysis to identify areas of improvement ● Implemented Applications Team HelpDesk ticketing process for accountability, ...
- Apr 29