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Scrum Master

Leesburg, VA
May 11, 2024

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Scrum Master/ Business Analyst


Over 18 years’ experience in full Software Development Lifecycle.

Strong experience in AGILE Methodology.

Proven record in driving Agile and Lead frameworks, fostering collaboration, and achieving quality product delivery.

Solid experience in planning the project based on the scope and creating user stories for the product backlog.

Strong experience in preparing reports for project management and project teams.

Proven record in organizing and leading project status meetings, preparing and tracking project progress.

Solid experience in resolving team impediments, blockers, and risks with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

Strong experience creating user stories in JIRA and Analysis documents in Confluence.

Proven abilities in maximizing strategic value by maintaining effective client partnerships and demonstrating concern and a strong focus of efforts for satisfying the needs and exceeding the expectations of internal and external clients.

Process Methodologies: Software Development Life Cycle (SDLC), Joint Application Development (JAD), Agile Unified Process.

Solid experience with MS Office applications, Word, Excel, PowerPoint, SharePoint, Access, Visio and MS Project.

Strong oral and written communication skills, with the ability to communicate technical topics to management and non-technical audiences, as well as interface with the customer daily.

U.S. Citizen authorized to work for any employer.

Holder of a Public Trust.


Scrum Master Management

Agile Methodologies and Principles

Software Development Knowledge

Agile Scrum

Agile Metrics Tracking

Agile Coaching

Project Management

Project Management Tools Expertise

Product Backlog

Adaptability with change

Complex Problem Solving

Risk Management


Odessa State College, Ukraine, 1995 Bachelor’s Degree in Accounting and Analysis / Ukraine

National University named after Taras Shevchenko, Lugansk, Ukraine, 2000/ Master’s Degree in Information Technologies/ Ukraine

Odessa National University named after I.I. Mechnikov, Ukraine, 2005 Statistics/ Ukraine

Languages: English, Ukrainian, Russian


Share Point user training, 2016

Software testers courses, 2017

Power Point course, 2018

Visio user training, 2022

PMP Certificate, 2023

Scrum Master Certificate, 2024


Scrum Master

DHS /CBP /PSPD Contractor

(December 2022 – Present)

The scope of the project was to provide premier technical and program support for services and solutions for Mission Support and Program Management for Passenger Systems Program Division. Provide technical, engineering and management services support to operate and maintain the LBI (Land border Integration) solution infrastructure deployed to land, air, sea border crossings and at Border Patrol checkpoints in accordance with the SOW.

Managed the team of nine in the modernization and support of LBI solution infrastructure.

Led, engaged, and provided subject matter expertise in understanding Agile best practices.

Mentored the Scrum Teams and all business stakeholders engaged in the Enterprise Agile Framework, and ensured all teams in the organization are working in alignment with the established Maturity Model.

Facilitated all Scrum ceremonies: Sprint Planning, Daily stand-ups, Sprint Review and Sprint Retrospective.

Coordinated communication and collaboration among the scrum team, the product owner, and other stakeholders.

Conducted initial scrum meetings to assign the stories, priorities and identify velocity for each story.

Conducted daily scrum meeting to provide smooth process flow, helped the team to identify and address bugs, risks, removing impediments and blockers.

Oversaw cloud-based solution development and implementation and managed compliance roadmap activities.

Conducted root cause analysis to identify the problem, come up with solutions and implement them.

Created a collaborative document where team members can contribute their ideas.

Participated in the meetings with government stakeholders and SMEs to refine requirements.

Facilitated the backlog grooming and stories prioritization with the Product Owner.

Worked on creating and updating project related documentation in JIRA.

Reviewed the documents making sure that they comply with government standards and requirements.

Leveraged SDLC best practices, reconciled backlog for the upcoming sprint with the federal client.

Participated in release planning, assure understanding of the customer needs.

Led requirements reviews, design reviews, and Change Request activities.

Scrum Master/Business Analyst

U.S. Department of Small Business Administration/ Contractor

June 2021– December 2022

The scope of the project was to modernize and standardize the existing system, to eliminate manual work and operational constraints; to create new functionalities for the existing operational system and fill existing mission gaps; the system should comply with federal requirements and guidelines.

Guided the team in developing the solution using Agile practices for medium to high complexity initiatives from initiation through release.

Ran key Agile ceremonies, including daily stand-up meetings, backlog grooming, sprint planning, sprint reviews/demos and sprint retrospectives.

Explained complicated ideas and concepts effectively to stakeholders through written or verbal communication.

Documented Technical specifications for system applications and provided training materials for SBA users.

Updated requirements and managed them in JIRA.

Managed Confluence ensuring that all requirements’ related documentation is up to date (business requirements, technical specifications, functional requirements, stories etc.).

Collaborated with internal team and the federal client to ensure that the project is on track.

Organized and coordinated Backlog Prioritization and Items Refinement meetings with stakeholders and SMEs.

Presented the project updates to senior SBA staff.

Facilitated test-driven development on all projects increasing quality by 17% (benchmarked against historical data.).

Conducted Sprint refinement and grooming sessions with Program Manager and government stakeholders.

Administered all Agile/Scrum processes including sprint planning, daily scrums, sprint reviews and sprint retrospectives.

Coached team members and clients on Agile principles.

Scrum Master

U.S. Department of Homeland Security/ FPS/ Contractor

October 2014– June 2021

Served in support of the U.S. Department of Homeland Security (DHS), Federal Protective Services/ Revenue Management System Group. The scope of the project was to automate and standardize the existing system, to establish its interoperability with the existing and future financial management systems, to eliminate manual work and operational constraints; to fill existing mission gaps; the system should comply with federal requirements and guidelines; and integrate FPS’s various revenue management activities within one enterprise system.

Guided and coached the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to the customer.

Mentored team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.

Ensured that Scrum is understood, and the team adheres to Scrum theory, practice, and guidance.

Resolved team impediments, risks, or blockers with other Scrum Masters to increase the effectiveness of the application of Scrum.

Exhibits leadership and helps build high-performing teams.

Facilitated daily scrum meetings/ceremonies and monitored progress against sprint commitments.

Actively participated in sprint planning and gained commitment from the team based on team capacity.

Coordinated with members within the team and across teams during grooming sessions.

Coached team members and ensured understanding and adherence to processes with quality.

Collaborated, communicated dependencies, and built relationships with other Scrum Masters and Product Owners.

Ensured releases are being deployed on schedule and tracked according to established procedures.

Facilitated the removal of impediments, addressed issues/blockages, and helped minimize disruptions for team members.

Sought regular input from team members and implemented changes to improve efficiency and increase productivity.

Reported the progress and highlighted any risks/issues to leadership.

Facilitated large, cross-functional group meetings and planning sessions.

Created existing and future business process flows to effectively communicated stakeholders needs.

Documented and communicated requirements for changes to business processes, policies, and information systems.

Fostered team communication.

Maintained Scrum Master Tools on Root Cause Analysis.

Effectively used technics to implement changes.

Created progress reports: status reports, Root Cause Analysis reports, etc.

Provided support, helped the team to identify and remove blockers, impediments, and blockers.

Managed performance and operation measurement.

Transworld Organization LLC

August 2009 – September 2014

Business Analyst/Project Manager

The scope of the project was to develop and maintain the website UI/ UX for the company that traded walk-in tubs, to make sure that the website is easy to navigate, that the pages are user-friendly and to create an effective website for the successful business.

Interacted with staff, other team members, all levels of management and internal and external organizations, including vendors performing outsourced work, in the compilation and management of information needed for project plans, portfolio/program plans, metrics, reports and project management documentation.

Defined project objectives and scope by reviewing project proposal to determine time frame, available funding, procedures, and various phases of project life cycle for IT Services related projects.

Established and implemented project management processes and methodologies for the IT Services community to ensure projects are delivered on time, within budget, adhere to high quality standards, and meet customer expectations.

Worked with technical staff and business stakeholders to create deliverables and artifacts that are intended for audiences of varying levels of technical knowledge.

Determined and evaluated risks that may affect the project and implemented a risk mitigation strategy.

Served as a Subject Matter Expert (SME) and/or Point of Contact (POC) for developing and managing processes related to IT Services projects.

Made recommendations on specific improvements in efficiency, effectiveness, report template and structure, and productivity to leadership.

Was responsible for gathering requirements and composing Business Requirement Document.

Conducted stories refinement meetings with the Program Owner and SMEs.

Management Information Technology

October 2006 – August 2009

Project Manager/ Scrum Master

Agile Project Manager/Scrum master with some technical background of running Engineering projects.

Collaborated with stakeholders to document project scope, deliverables, goals, risks, blockers, success measures, and estimated resources needed.

Ensured that projects remain in-scope and meet budgetary, scheduling, and quality requirements.

Created, managed, and distributed project communications artifacts like charters, schedules, and budgets.

Provided project status updates at predetermined time intervals to all stakeholders.

Communicated routinely to management, customers, project team members, and other stakeholders, actively soliciting and addressing customer and project team feedback.

Set and monitored project budgets and staffing requirements.

Ensured adherence to legally binding requirements.

Planed, scheduled, monitored, and reported on activities related to the project, including subcontractor monitoring.

Established key project criteria metrics.

Developed project control and reporting procedures and managed changes in operational plan.

Planed and led status review meetings, which may include internal team members, vendors, and customers.

Was responsible for training, managing, and motivating the project team, as well as resolving team conflicts.

Resolved technical and operational issues as required.

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