Hyderabad, Telangana, India
... April 2007 - March 2010 Assistant Manager Pune, India • Managed team of 25 members providing technical support for internal helpdesk operations • Monitored SLAs and maintained quality aspects of Service Desk for SAP AG and Fujitsu internal clients • ...
- Dec 07
Denver, CO
... Availability Comfortable with 1 day to 6 week refresh projects, servers, laptops, peripherals, servers, network configurations OR 20-30 hours week remote in IT Helpdesk Analyst or other IT support position OR Next best: 20-30 hours week Hybrid (part ...
- Dec 06
Corsicana, TX
... Supported helpdesk and resolved technical issues, improving user satisfaction. Managed network accounts, maintaining secure and efficient access control. Tech Stack: Ghost, AD, Antivirus, Qualys, Legato, Dynamex DxNow, Windows OS, HP LAN ...
- Dec 06
Fairmont, WV
... Technology Support Consultant II State of Kansas DCF - Kansas City, KS March 2005 to October 2014 First level user support with a focus on Customer Service as a member of the regional IT helpdesk supporting all users. Utilized remote desktop ...
- Dec 06
Hyderabad, Telangana, India
... Handling helpdesk calls, email queries and working on helpdesk Q2R tool to resolve the tickets. Monitoring the Aging items and team queries on process related issues. Cross verifying of invoices which are on hold due to no goods receipt, price ...
- Dec 05
Stockbridge, GA
... including statement of work creating, adherence to project timelines, defining success criteria, and other aspects as needed Collaborate with team members to analyze helpdesk trends and communicate results internally and externally as appropriate. ...
- Dec 04
Pune, Maharashtra, India
... Helpdesk Module Creation (2024) a. Designed and implemented a Helpdesk Module in ARAS by defining complete functional requirements and relational data model for employee ticketing across HR, Admin, Finance, and Business functions. b. Automated the ...
- Dec 04
Stafford, VA
... Mantech, Springfield, VA 10/1/2023 -Helpdesk Specialist Assist in providing technical assistance and support related to computer systems, hardware, or software. Respond to email or chat messages for customers seeking help. Walk customers through ...
- Dec 03
Petaling Jaya, Selangor, Malaysia
... 3 years of experience as SAP Super User and support consultant in SAP in Sales and Distribution 3 years of experience in IT Industry in Procurement Specialist under APAC Shared services and SAP Helpdesk support Level 1. 4 years of SAP ECC functional ...
- Dec 03
Mayao Silangan, Philippines
... 156 Jupiter st., Bel-Air Village Makati City 1209 Philippines CebuanaLhuillier Pawnshop Lucena Merchan st., Lucena City Office - Base Duties and Responsibilities 1.Responsible in providing assistance (Helpdesk/Desktop support – remotely or onsite) ...
- Dec 02