Jersey City, NJ, 07304
... PROFESSIONAL EXPERIENCE IT Helpdesk Assistant Air Force of Zimbabwe December 2012 –July 2025 • Delivered first-line technical support, resolving hardware, software, and network issues to minimize downtime and maintain operational efficiency. ...
- Sep 26
Chicago, IL
... Previous Roles: E-Trading IT Operations Manager – Geneva Trading (Sept 2008 – June 2010) E-Trading Support Manager – Guava Tech (Feb 2006 – June 2008) Helpdesk Manager – Refco (Apr 2004 – Dec 2005) Senior IT System Team Lead – ABN Amro (Mar 2002 – ...
- Sep 26
Hudson Falls, NY
... 10/2006 – 11/2010 EDI Helpdesk Coordinator II/Business Systems Analyst, Latham ValueOptions Facilitated operations on the EDI Helpdesk, assisting providers with access, functionality, and troubleshooting issues related to 837P and 837I file ...
- Sep 25
Hyderabad, Telangana, India
... Managed backup, user account and helpdesk systems. Analyzed workflows and established priorities for daily operations. Provided company users with tech support for IT problems and account maintenance. Maintained knowledge of advances in information ...
- Sep 25
Davao City, Philippines
... and CSR related roles ●Supported IT roles for US and APAC clients: Developers, Testers, Admin Support, System Analyst, Helpdesk support, Sales, Managers and Directors ●Supported frontline roles for US and APAC clients: CSRs, TSR, Helpdesk Support, ...
- Sep 25
Albany, NY
... New technologies are available for implementation that to enable JCOPE staff to reduce the number of helpdesk calls and problems associated with the current application. Utilized RUP and DOH ITS Project Management methodologies, PM tools and ...
- Sep 24
Bentonville, AR
... Helpdesk Associate (2006 to 2008) ●Provided front-line technical support to 6,000+ employees, diagnosing and resolving issues related to network connectivity, software malfunctions, and hardware failures via phone and remote tools. ●Key Achievements ...
- Sep 24
Baltimore, MD
... Uses Helpdesk Call Tracking application to log all service and update requests accurately and well detailed. Collects data from customers to aid problem determination/resolution of request. Provides information to the Helpdesk for on-going follow up ...
- Sep 24
NCR, Philippines
... IT HELPDESK / Atos & Optum– Eastwood and Alabang 2020-2022 The role in IT which helps to fix computer bugs and technical issues. Working in this department involves high discipline and focus to root causes As an IT Software Engineer, the commitment ...
- Sep 24
Milwaukee, WI
... Helpdesk Analyst/ Remote, Hybrid & on-site Managed complete set-up and imaging for 600+ remote users Air conditioning units, fans, and liquid cooling systems to regulate the temperature within the data center and prevent equipment from overheating. ...
- Sep 23