Washington, DC
... Senior Helpdesk / Network Administrator Jacobs Apr 2019–Jun 2020 Doha, Qatar • Provided technical documentation, advisement, SOP development, network support, ticket metrics, and remote-team training. • Enforced STIG requirements, audited COMSEC ...
- Sep 30
Atlanta, GA
... (1998–1999) • Senior Coder, Access Corporation (1996–1998) • Assistant Manager, GSA Region 6 Helpdesk, DP Associates, Inc. (1993–1996) MILITARY EXPERIENCE • United States Army — Patriot Missile Systems Engineer (1985–1989) EDUCATION A.S., Electrical ...
- Sep 30
Hudson Falls, NY
... - Provided desk-side and remote support while collaborating within a team-based service model EDI Helpdesk Coordinator II / Business Systems Analyst ValueOptions Latham, NY 10/2006 – 11/2010 - Supported healthcare providers with EDI submissions ...
- Sep 30
Madinat Khalifa North, Qatar
... EARLIER EXPERIENCE IT Helpdesk Specialist NCC Group Limited, Abu Dhabi, UAE Jun 2017 – May 2022 First-level support for 300+ users with a 95% first-call resolution rate; Active Directory administration, onboarding/offboarding, workstation deployment ...
- Sep 30
Washington, DC
... Chenega Federal Systems — Army Space Program Office — Lorton, VA Lead System Administrator / Information Management Officer Aug 2008 – Dec 2010 •Led a team of three administrators/helpdesk staff across day-to-day operations, system administration, ...
- Sep 27
Rohnert Park, CA, 94928
... Delivered contracted IT consulting and helpdesk support to a nationwide network of dental practices, managing the full lifecycle of intraoral camera equipment while partnering with software engineers to resolve technical issues. Key Achievement: • ...
- Sep 27
Fredericksburg, VA
... Proven ability to manage helpdesk operations, troubleshoot technical issues across Microsoft and Linux platforms, and conduct comprehensive user support. Skilled in Active Directory, MS Office, and network protocols, with a strong emphasis on ...
- Sep 27
Ocala, FL
... Experience 08/2022 – PRESENT [Helpdesk Concierge] [CSR] [SAGILITY] • Assisting employees and colleagues with health insurance needs. Worked with FSA and HSA accounts. • Work from home position. 02/2022 – 08/2022 [Helpdesk Agent] [CSR] [SPECTRAFORCE] ...
- Sep 27
Qibla, Kuwait
... Al-Anjari Consultants having 12 years of experience in Servers, AD, Backups, Office365, storages, technical support, CCTV, helpdesk certified as Azure Administrator, MCSE, MCP, ITIL, CCNA EDUCATION Masters of Science in Information and Communication ...
- Sep 26
Lavon, TX
... • HCI GROUP - Helpdesk Officer WA • 05/2021 - 06/2021 Resort Savings & Loans PLC - Mortgage Branch Manager Nigeria • 05/2013 - 12/2017 Verified vendor and customer information and followed up on client issues, enhancing communication and resolution ...
- Sep 25