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Business Development Key Accounts

Whitby, ON, Canada
... • Merchant retention and complaints resolution. • Conducing ongoing merchant audit ensuring compliance with policy. • Regular review of Commercial / Corporate cards payments portfolio to ensure desirable spends and securing repayments to minimize ... - May 23

Data Analyst Machine Learning

Boston, MA, 02109
... Feb 2019 – Dec 2021 • Increased customer retention by 20% through the development of targeted product recommendations using Bayesian models and AWS SageMaker. • Boosted marketing campaign performance by 25% by designing and implementing A/B tests to ... - May 23

Human Resource Management

Lake Elsinore, CA
... ● Talent acquisition and Orientation ● Performance Management and employee engagement ● Attrition control and Retention ● Training & Development and Competency Mapping ● Payroll processing ● Office Administration & Operations ● Accounts ... - May 23

Information Technology Stack Developer

Binghamton, NY
... React Developer Independent Project July 2023 - September 2023 • Developed a responsive Tic Tac Toe game using JSX and React, enhancing the user experience with engaging interactions, resulting in a 40% increase in user retention on the hosted site. ... - May 22

Customer Service Call Center

Savannah, GA, 31419
... Performed duties in the retention department, retaining customers who stop paying on their payment plans. Conveyed in a reassuring manner step by step instructions to resolve application issues. Reviewed and issue Education Associate Skills • ... - May 22

Quality Assurance Customer Service

Roselle, NJ
... ●Archived boxes under the retention schedule & cost center # e.g., (Quintiles, AMPS). ●Completed metrics & spreadsheets; Work w/ Records Mgmt. to send/retrieve archived boxes to Iron Mountain: Send AE files to Clin-Doc. ●Archived, copied, data entry ... - May 22

Customer Service Support

Winnipeg, MB, Canada
... Ensured successfully resolve issues to foster building relationships, contributing to a 15% increase in customer retention. Customer Service January 2014- September 2021 GibraWhite Lagos, Nigeria Managed claims handling and ensure customer enquiries ... - May 22

Customer Service Experience

Burnsville, MN
... Experience Customer service professional Comcast Apr 2017 - Present (7 years 2 months) Education Argusy Associate of Science - AS, Medical/Clinical Assistant 2004 - 2006 Skills Customer Retention • Customer Experience • Sales • Customer Insight • ... - May 22

Customer Service Administrative Assistant

Johnson City, TN, 37604
... Some of my other daily duties were retention calling, I used verbal communication all throughout the day to interact with the Tax Pros and assist them with their client's information as well as to ensure that they had all documents and/or other ... - May 22

Customer Service Support / Financial Educator/Associate

Sioux Falls, SD
... Work with team in optimizing business operations and driving client retention. 2023 – Present: Barista/Customer Service - Scooter’s Coffee, Sioux Falls, SD Greet customers, take their order, answer questions, and process payments. Operate POS and ... - May 22
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