Ahmedabad, Gujarat, India
... • Delivered end-user support via in-person, remote, and ticketing systems, while overseeing IT helpdesk operations for timely resolution. • Designed and maintained backup/disaster recovery systems, ensuring reliable data protection and restoration. ...
- 2025 Dec 11
Buffalo, NY, 14224
... Supervisor for three helpdesk technicians. Responsible for ticket escalations for all products and services. EDS/ABN-AMRO (Atlanta/New York, NY) – REMOTE Infrastructure Analyst/Manager/Senior Systems Administrator/Consultant 2000-2005 Manager: ...
- 2025 Dec 11
Newington, CT
... NLB Services 7/9/19 – 2/28/20 Helpdesk Technician – Temporary Assignment This is a consultant position assigned to the Aetna IT Helpdesk. Responsible for providing technical support to Aetna end users using special Aetna applications. This includes ...
- 2025 Dec 10
Giza, Egypt
... IT Manager Almoasher – Cairo, Egypt Sep 2013 – Jul 2015 • Rebuilt IT infrastructure (Cabling, Domain, Gateway, DNS, DHCP, Firewall, Active Directory, File Server, Mail Server, VPN) and implemented IM and Helpdesk ticketing systems. • Provided ...
- 2025 Dec 10
Fresno, CA
ALAA IBRAHIM Sacramento, ***** United State 1-682-***-**** ****************@*****.*** SUMMARY ITHT Supervisor expert in IT support, team leadership, troubleshooting. Led 35+ team with Smart BERB, Monday.com, Salesforce, ServiceNow for remote support...
- 2025 Dec 10
Westminster, CA
... LaUSD – Los Angeles August 2020 – November 2021 Helpdesk –remote (Contract completed) ●Systems, Applications, Network support ●IPhone and iPad support ●Office365 support ●Chrome book support ●Used OpenAD to move different users that are using Apple ...
- 2025 Dec 10
Cleveland, OH
... Successfully placed a broad range of highly skilled professionals, including Developers, Project Managers, Support, Helpdesk, Web Developers, and Security Consultants. Achieved promotions to Consultant, May 2014, and then to Senior Consultant, May ...
- 2025 Dec 09
Hammond, IN
... Exceed Park National Bank Helpdesk 85% SLA. Support MS Office, SharePoint (EUC), Windows XP, Intranet, Cisco Phone Call Manager, Cisco Unity, BES Administration, MS Exchange 2000, AD and proprietary applications. Escalate unresolved issues and track ...
- 2025 Dec 09
Wallingford, CT
... Support helpdesk using Peregrine System for trouble ticket resolution. Document issues from investigator, coordinator or in house user and escalate tickets back to helpdesk. Training coordination activities, ensuring all training material is current ...
- 2025 Dec 09
Charlotte, NC
... Environment: ●Operating Systems: Windows, Linux, AIX ●Hardware: HP Servers, Cisco ●Languages: WebFocus, SAS Tata Consultancy Services LTD Apr 2007 – Nov 2010 Client: Kimberly-Clark Role/Title: Helpdesk Associate Project Name: HelpDesk Location: ...
- 2025 Dec 09