Executive Administrative Professional with Law Support Experience

Cheryl M. Davis

*** ***** **** ***** ******, Texas 77388 281-***-**** ***************@*****.***

Objective

To utilize my education and work experience obtained to strive as an administrative professional in a reputable growing company. Offering enthusiastic, and reliable administrative support. I offer my experience to seek a challenging and rewarding opportunity with a company that will utilize my skills and background.

Executive Summary

I have spent over 15 years providing strong management support services to Business Administration organizations. I offer a practical and entrepreneurial viewpoint. My skills include paying critical attention to detail with excellent written/oral communication in a fast paced environment including multi-tasking capabilities. I offer effective time management and organizational skills as well as knowledge with computer software including MS Outlook Excel, Power Point, and MS Word. As an office Manager and training advisor, I utilized my skills and experience to lead, coordinate and assist to coordinate and be a liaison between the Sales Representatives and the administrative staff and clients. In addition, continuously researched various marketing ideas and innovation for the benefit and company growth.

Experience

Jan 2012 – Present

Harris County Attorney’s Office

Houston, TX

Law Clerk

Eliminate outdated or unnecessary materials, archiving or transferring files to inactive storage according to file maintenance guidelines by legal requirements

Enter document identification codes into systems in order to determine location of documents to be retrieved

Allocation of legal documents and files according to classification and case identification information

Sort or classify information according to guidelines such as content, date and classification

Gather documents to be filed from departments for employee personnel files

Keep abreast of changes in the law.

Research issues before the court.

Interact with chambers staff, court personnel, litigants and the public.

Administrative Assistant

Managed incoming/outgoing phone lines and visitor logs

Entered data time entry of employee timesheets

Received, created tickets, and monitored the County Attorney’s Office Helpdesk

Assigned and re-assigned keys for offices

Notified the Harris County Facilities and Property Management Office for new employee office name plates, maintenance issues, and badges

Scheduled conference room requests

Accepted and filed occupational licenses

Sent out requests for new long distance codes

Maintained incoming and outgoing correspondence

Kept phone list updated on Harris County Attorney’s Office SharePoint system

Printed and monitored weekly logs

Scanned and data entered request for payments, mileage and travel expense reports

Scanned and forwarded billing invoices

Aug 2010 – Feb 2011

Greater Houston Dental

Houston, TX

Dental Office Assistant/Receptionist

Liaison between office and insurance representatives for claim authorization

Obtained patient history

Handled medical records collections

Collected co-payments and direct payments

Answered multiple phone lines and promptly respond to inquiries from providing quality customer service

Scheduled and confirmed appointments with a high level of professionalism

Filed and created new patient charts

Jan 1998 – July 2010

Harris County Body Shop

Houston, TX

Office Manager

Supervised and trained office personnel

Handled A/P and A/R invoices

Answered multiple phone lines and provided excellent customer service

Data entry for payroll

Verified Insurance on claims

Business relations with local and national insurance companies

Processed customer transactions to facilitate claims

Responsible for financial transactions including bank duties and payroll

Handled customer complaints

Ordered office supplies

Filled in as backup sales representative when needed

Entered customer information into sales database

Education

St. Pius Catholic High School

University of Phoenix (Associates Degree)

Houston, TX 1997

Houston Texas 2007

References

References are available on request.

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