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Resumes 141 - 148 of 148 |
Bowie, MD, 20721
... director • Activation and overall supervision of the Outage Module • Receiving a large volume of incoming calls dealing with new installation (Sales), changes of service, technical troubleshooting, construction, and billing of cable services. ...
- 2010 Oct 20
Washington, DC, 20019
... and recovered data after a power outage . Provide a comprehensive system support, configuration, and maintenance . TCP/IP configurations,upgrades,MS office products and Internet connectivity . Maintained system documentation . Responded to customers ...
- 2010 Oct 19
Glenn Dale, MD, 20769
... Update and maintain the 1 800 outage voicemail and e mail list 5. Answer and handle all e mail for STATIC, BGP4, DNS, FILTER, and ISC 6. Schedule Planned and Emergency Maintenance for card swaps, rehomes, and testing 1/96 12/97 Communications ...
- 2010 Aug 03
Reston, VA, 20191
... o Provided customers with competent resolutions to all field related issues in which involved multiple venders to insure smooth service of telecommunication systems with minimal or no outage of service. o Involved in final build, pre-commissioning ...
- 2010 Jul 25
Chevy Chase, MD, 20815
... Formulated strategy and negotiated agreements for capacity exchanges with other long-distance carriers to ensure service continuity in event of network outage. Finalized lease for new company headquarters and oversaw build-out of facility. Quickly ...
- 2010 Mar 31
Silver Spring, MD, 20904
... Provide billing support and troubleshoot network for outage and drop call issues. REFERENCES AVAILABLE UPON REQUEST
- 2010 Mar 19
Lanham, MD, 20706
... various system critical levels Identified potential problems with servers, applications and communications Placed servers in outage and took them out of outage using UNIX Contacted System Administrators for critical alarms Provided level 1 help desk ...
- 2010 Mar 09
Alexandria, VA, 22311
... Initiated the enhancement of an interactive voice response system to boost customer usage from a few thousand calls each month to 35% of total call volume and provided an option to facilitate bill payment and outage reporting. Responded to a ...
- 2010 Mar 09