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Norwood, MA, 02062
... ETL data migration for new billing system SQL queries Oracle EBS End to End Testing Voice Recognition testing for eligibility and claims inquiries HP QC and ALM Client: Tufts Health Plan, Watertown, MA (8/10-12/10) End to End Testing Health ...
- Sep 17
Harvard, MA
... Supported voice calls between different CM units supporting MGCP. Investigated, analyzed, performed troubleshooting on a variety of customer reported CM and MTA problems. Interfaced with and coordinated software problem fixes with Intel engineers. ...
- Sep 01
North Smithfield, RI
... Senior Account Director Windstream Enterprise September 2021 – Present Intimately involved the design and planning of clients’ solutions including SDWAN, SASE, MPLS, hosted voice, IP, Security and Unified Communications. Hunted, closed and managed K ...
- Aug 22
Foster, RI
... Played an influential role as a “Voice of the Customer” SME within key initiative cross-functional teams focused on driving sales and functionality. Group Site Leader of the Customer Contact Center (12/2013 – 01/2015) Evaluated the impacts of new ...
- Jul 24
Worcester, MA
... Services ranging from $100K to $500K (Continued, page 2) Aaron Jones page 2 SPECTRUM BUSINESS 2017 to 2019 Internet / Voice / Video Regional Sales Manager Manage sales team for SMB direct sales for Massachusetts and Connecticut Market share, ...
- Jul 14
Woonsocket, RI
... Implemented a pick to voice system in our shipping department along with changes in our logistics model to improve shipping efficiencies, and on-time deliveries. Operations Manager, Decatur, GA (2005 - 2007) Responsible for managing manufacturing ...
- Jul 13
Franklin, MA
... Conversational Interface (LCI), from conception to fruition, involving all aspects of a multi-faceted, multi-threaded, voice recognition system ● Created a thread-safe message queue for processing of all messages in the application as well as a ...
- Jul 09
Thompson, CT
... Server NPI (New Product Introduction) Department supervisor and NPI for Sun Micro systems servers and Nortel IP voice Phones. Reporting directly to Plant manager. Productivity and Efficiency Responsible, daily PD Meetings and Reports. WIP analysis, ...
- Jul 08
Worcester, MA
... Piano and Voice, Oren Brown, The Julliard School; Voice with Marge Rivingston, nationally recognized vocal coach; Voice with David Friedman, conductor, Walt Disney Productions, New York, New York; William P. Crosby, Organist and Choirmaster, St. ...
- Jun 12
Shrewsbury, MA
... IMPETUS PLACEMENT CONSULTANTS (OCT 2012 – June 2013) HR Recruiter Worked on profiles for voice, semi-voice, non- voice, tech support and customer services, tax analyst, HTML analyst, outbound sales profile and business development profiles. ...
- Jun 10