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Bengaluru, Karnataka, India
... Responsible for processing of credit notes, manual & re-invoices, debit notes & refund to customer’s bank account/credit card. Was key contributor in transition of debit memo process from Bank Reconciliation team & pilot batch member of NORBEN ...
- Jun 14
Banashankari, Karnataka, 560070, India
SAMRAT ROY PROFILE General Manager with a warm and friendly demeanor always! Skilled at conflict resolution. Team builder who is acutely attentive to employees’ and guests’ needs. Punctual problem solver and avid multitasker. Track record of being...
- Jun 14
Bengaluru, Karnataka, India
... Professional Experience Tech Mahindra Associate customer support, Bengaluru, Karnataka 27/10/2023 – current • Problem-Solving: Proficiency in identifying and resolving customer problems or issues efficiently and effectively, using critical thinking ...
- Jun 14
Bengaluru, Karnataka, India
... PROFESSIONAL EXPERIENCE AND PROJECTS CRM (eMudhra Limited) Bangalore CRM (Customer Relationship Management) – from Dec 2018 – Oct 2019 Responsibility: • My role was to do both Frontend and Backend. • Technologies used Java, HTML5, CSS, Jquery, JSON, ...
- Jun 13
VasanthaNagar, Karnataka, 560001, India
... oInteraction with customer, contractors, and vendors. Attends project meetings and presents all technical aspects of project assignments. Achievements oProject Engineer role for Marine Control System - Served as the technical lead for the inaugural ...
- Jun 12
Bengaluru, Karnataka, India
... on research and production projects conducting functional analysis, detail trade studies, timeline and cost analysis, test procedure plan and interface definition studies to translate customer requirements into hardware and software specifications. ...
- Jun 12
Bengaluru, Karnataka, India
... Collaborated with Samsung Korea to manufacture Decoders in India 4.similarly Tied up with MTI Taiwan for LNB manufacturing in India managed both productions and customer support across India 5.Handled almost all major MSOs in India for their headend ...
- Jun 09
Gandhi Nagar, Karnataka, India
... Chatbots for customer support: o Problem Statement: Improve customer service by implementing a chatbot that can efficiently handle customer queries and provide accurate responses. o A Prompt Engineering Approach: Fine-tune a language model using the ...
- Jun 07
Bengaluru, Karnataka, India
... Proficient in maintaining customer databases and filing reports. Articulate communicator with outstanding analytical abilities, problem-solving, decision-making and interpersonal skills ACHIEVEMENTS & AWARD ●Awarded Cash Prize for: oBest Performance ...
- Jun 03
Bengaluru, Karnataka, India
... 9 years of experience in OBIA /BI Fusion Apps with expertise in Investors, Personal Business Banking, Customer Master, Finance, HR, Procurement and Spend Analytics, Booking, Shipment modules. Closely working with users at client location i.e UAE ...
- May 31