| Resume alert | Resumes 1 - 10 of 829 |
Customer Service Information Security
Washington, DC
... UPS, Telecom NOC Helpdesk technician / Supervisor Monitored data communications network using various tools such as Netview 6000 / AIX to ensure that network was available to all system users and resolved data communications problems. Received ... - May 22
... UPS, Telecom NOC Helpdesk technician / Supervisor Monitored data communications network using various tools such as Netview 6000 / AIX to ensure that network was available to all system users and resolved data communications problems. Received ... - May 22
Service Delivery Manager
Downtown, DC, 20004
... Project - Operations oversight of Farm Credit of Texas mobile banking CRM application Project - Operations and support management of the EPA’s migration to O365 Project - Directed assessment and implementation of EPA support response (Helpdesk) ... - May 21
... Project - Operations oversight of Farm Credit of Texas mobile banking CRM application Project - Operations and support management of the EPA’s migration to O365 Project - Directed assessment and implementation of EPA support response (Helpdesk) ... - May 21
Law Enforcement Security Clearance
Silver Spring, MD
... TTM Helpdesk Representative, Charter Communications February 2008 – October 2011 Addressed and resolved diverse telephone and network issues, ensuring optimal customer experience. Technical Helpdesk Support, Customer Direct July 2007 – November 2007 ... - May 18
... TTM Helpdesk Representative, Charter Communications February 2008 – October 2011 Addressed and resolved diverse telephone and network issues, ensuring optimal customer experience. Technical Helpdesk Support, Customer Direct July 2007 – November 2007 ... - May 18
Call Center Customer Service
Washington, DC
... This position was an inbound CSR position, where inbound calls was accepted, and answered members questions and concerns regarding their insurance and what assistance they are eligible for. Also assisted members with initial creation of account (for ... - May 15
... This position was an inbound CSR position, where inbound calls was accepted, and answered members questions and concerns regarding their insurance and what assistance they are eligible for. Also assisted members with initial creation of account (for ... - May 15
Technical Support Call Center
Washington, DC
... I look forward to leveraging my skills and experience to contribute to the success of your organization's technical support / helpdesk / call center operations. ADDITIONAL SKILLS Software: Anti-virus software: SCCM Microsoft Windows, VPN, Lotus ... - May 13
... I look forward to leveraging my skills and experience to contribute to the success of your organization's technical support / helpdesk / call center operations. ADDITIONAL SKILLS Software: Anti-virus software: SCCM Microsoft Windows, VPN, Lotus ... - May 13
Sql Server Ms
Chantilly, VA
... Helped helpdesk system admins automate tasks using PowerShell. DC-DR planning, log shipping, capacity planning, Hardware and licensing planning MS SQL Server DBA, Corinthian Mortgage Corporation, KS Sept 06– Sept 07 Provided MS SQL Server DBA ... - May 10
... Helped helpdesk system admins automate tasks using PowerShell. DC-DR planning, log shipping, capacity planning, Hardware and licensing planning MS SQL Server DBA, Corinthian Mortgage Corporation, KS Sept 06– Sept 07 Provided MS SQL Server DBA ... - May 10
Support Specialist Desktop
Montgomery Village, MD
... Monitoring of students assessment systems in a helpdesk environment for multiple states across the US utilizing 8x8 ticketing system. Case interactions with Test Administrators (TAs) from different districts were conducted via email and phone ... - May 04
... Monitoring of students assessment systems in a helpdesk environment for multiple states across the US utilizing 8x8 ticketing system. Case interactions with Test Administrators (TAs) from different districts were conducted via email and phone ... - May 04
Communication Sciences BA in a Corporate job, looking to shift careers
Falls Church, VA
... Sales Operations Roles – HPE Public Sector End User CSR and Rollout Specialist. 2009-2014 Order Management for major Public Sector Accounts including State Dept. of Education; Customer Care for Federal Accounts. Rollout Specialist for customized End ... - May 03
... Sales Operations Roles – HPE Public Sector End User CSR and Rollout Specialist. 2009-2014 Order Management for major Public Sector Accounts including State Dept. of Education; Customer Care for Federal Accounts. Rollout Specialist for customized End ... - May 03
IT Support
Arlington, VA
... Provide oversight of IT support vendors while also receiving helpdesk calls and resolve questions and troubleshoot issues. Maintain IT documentation procedures, standards, best practices, and installations. Assist with AMEX and check payments to IT ... - May 02
... Provide oversight of IT support vendors while also receiving helpdesk calls and resolve questions and troubleshoot issues. Maintain IT documentation procedures, standards, best practices, and installations. Assist with AMEX and check payments to IT ... - May 02
Scrum Master Project Management
Alexandria, VA, 22304
... manage escalated requests and perform root cause analysis to identify areas of improvement ● Implemented Applications Team HelpDesk ticketing process for accountability, workload balancing, management reporting, and expedited customer service ● ... - Apr 29
... manage escalated requests and perform root cause analysis to identify areas of improvement ● Implemented Applications Team HelpDesk ticketing process for accountability, workload balancing, management reporting, and expedited customer service ● ... - Apr 29