| Resume alert | Resumes 71 - 80 of 1539 |
Program Management Customer Relations
Manassas, VA
... Remedy, ITSM, Smart sheet, Novell, META, Telecommunication Voice/Data: Salesforce, CRM, APTIS, ICOMs /CSG & OMSe Billing ... Managed, planned product releases, lead meetings and reported feedback and milestones to VOIP vendors of Verizon West ... - Feb 21
... Remedy, ITSM, Smart sheet, Novell, META, Telecommunication Voice/Data: Salesforce, CRM, APTIS, ICOMs /CSG & OMSe Billing ... Managed, planned product releases, lead meetings and reported feedback and milestones to VOIP vendors of Verizon West ... - Feb 21
Data Center Project Manager
Sterling, VA
... Lead Technician 11/2018 – 03/2022 IES Communications (Sterling, VA) Acted as on-site coordinator and crew supervisor for voice and data installation projects. Ensured job completion according to company and customer quality and safety requirements ... - Feb 16
... Lead Technician 11/2018 – 03/2022 IES Communications (Sterling, VA) Acted as on-site coordinator and crew supervisor for voice and data installation projects. Ensured job completion according to company and customer quality and safety requirements ... - Feb 16
Business Analyst Scrum Master
Downtown, DC, 20001
... based working way Responsible for creating (and the daily updating of) the Toyota/Lexus SharePoint Pivot Table for the Voice of the Customer (VOC), Brand Engagement Center (BEC) Telematics Verbatims Trends Tracker (21MM Vehicles including 2022 ... - Feb 14
... based working way Responsible for creating (and the daily updating of) the Toyota/Lexus SharePoint Pivot Table for the Voice of the Customer (VOC), Brand Engagement Center (BEC) Telematics Verbatims Trends Tracker (21MM Vehicles including 2022 ... - Feb 14
It Support Technician
Reston, VA
... Spectrum - Customer Service Internet and Voice IVR Technical Support •Customer service role •Troubleshooting and resolving customer technical cable and video service issues, •Including repair, billing, and accounts. State of Ohio-Twin Valley ... - Feb 13
... Spectrum - Customer Service Internet and Voice IVR Technical Support •Customer service role •Troubleshooting and resolving customer technical cable and video service issues, •Including repair, billing, and accounts. State of Ohio-Twin Valley ... - Feb 13
Systems Engineer Project Management
Germantown, MD
... • Reduced expenses by $150K by replacing existing phone system and installing Asterisk VOIP PBX. • Maintained network stability and security by managing complex LAN infrastructure with over 30 routers, 80 switches, and 5 firewalls across corporate, ... - Feb 13
... • Reduced expenses by $150K by replacing existing phone system and installing Asterisk VOIP PBX. • Maintained network stability and security by managing complex LAN infrastructure with over 30 routers, 80 switches, and 5 firewalls across corporate, ... - Feb 13
Project Management Business Development
Downtown, DC, 20004
... Created and implemented in-house quality tracking metrics (Customer Dashboard) to monitor and improve customer service/ satisfaction, using the VOC (Voice of the Customer) discipline. Designed and project-managed Engineering SWAT teams to correct ... - Feb 12
... Created and implemented in-house quality tracking metrics (Customer Dashboard) to monitor and improve customer service/ satisfaction, using the VOC (Voice of the Customer) discipline. Designed and project-managed Engineering SWAT teams to correct ... - Feb 12
Business Development Information Systems
Rockville, MD, 20851
... Developed a Global Voice and Data VPN for SITEL. This Network is based on Voice over IP (VOIP) and data. Managed a Global Network Operations, this network consisted of a staff of 30 employees in Europe (EU NOC) and 29 in North America (NA NOC). ... - Feb 12
... Developed a Global Voice and Data VPN for SITEL. This Network is based on Voice over IP (VOIP) and data. Managed a Global Network Operations, this network consisted of a staff of 30 employees in Europe (EU NOC) and 29 in North America (NA NOC). ... - Feb 12
Test Engineer Project Management
Sterling, VA
... RTRS/IRS web application Key participant and contributor to the SRA’s recent CMMI SE/SW Level 3 accreditation and previous CMM Level 3 certification Primary Tester of the RTRS website for Section 508 compliance Participated in design reviews with ... - Feb 12
... RTRS/IRS web application Key participant and contributor to the SRA’s recent CMMI SE/SW Level 3 accreditation and previous CMM Level 3 certification Primary Tester of the RTRS website for Section 508 compliance Participated in design reviews with ... - Feb 12
Account Executive Software Development
Washington, DC
... ● Targeted new logos and worked with current clients to close, then cross/up sale Financial Institutions to achieve the maximized ROI on SAS Omni Channel platform with in the call center (CCaaS): AI/ML, VOIP, Chat, Voice, Video Collaboration, ... - Feb 10
... ● Targeted new logos and worked with current clients to close, then cross/up sale Financial Institutions to achieve the maximized ROI on SAS Omni Channel platform with in the call center (CCaaS): AI/ML, VOIP, Chat, Voice, Video Collaboration, ... - Feb 10
Customer Service Contact Center
Washington, DC
... 365) Support • Linux (Bash), (Kali), Wireshark • Five9, Remedy, Heat, Utopia, SMS, Timbuktu, Fathom, Lasso, Vici-Dial (Bria/Xlite VoIP-SIP Phones), Ytel, Wrike, Zoiper, Zello, Skype, & HipChat • Very Capable and Competent Using and Troubleshooting ... - Feb 10
... 365) Support • Linux (Bash), (Kali), Wireshark • Five9, Remedy, Heat, Utopia, SMS, Timbuktu, Fathom, Lasso, Vici-Dial (Bria/Xlite VoIP-SIP Phones), Ytel, Wrike, Zoiper, Zello, Skype, & HipChat • Very Capable and Competent Using and Troubleshooting ... - Feb 10