... Promoted to Branch Manager and opened new West Springfield Office EDUCATION Bachelor of Science Liberal Studies Westfield State University Dale Carnegie and Sandler sales courses MS Office proficient, Salesforce and NetSuite CRM Experienced
- Aug 18
... • Use Salesforce service Cloud to record the details and solution of cases for future reference. • Close cases in a timely manner once completed. Ensure customer records are kept up to date. • Make use of internal knowledge base, documentation and ...
- May 24
Franklin, MA, 02038
... MA Technical Proficiency: Adobe Creative Suite (InDesign, Photoshop, Illustrator, Acrobat), MS Office Suite, Andar CRM Software for Non-profits Salesforce Philanthropy Cloud, Flash, Dreamweaver, Constant Contact. Knowledge of HTML, CSS and Drupal.
- May 22
Worcester, MA, 01604
... Focused Award Winner 2015 SYSTEMS Proficient with Microsoft Office Lexusnexus-Skip Tracing MS Dynamics/Solomon Antrim Sceris Business Objectives OptiMaxx Equifax Dun & Bradstreet Salesforce Oracle Paytrace WAWF OB10 Auth.Net Power BI SharePoint
- May 01
... logistics, and organization of leads obtained from trade shows Management of all trade show inventory Administrator of Salesforce Organized all company contracts Assisted President and CEO in various projects including creating presentations and ...
- Apr 08
... Salesforce, Confluence, Jira. EDUCATION University of Maine Bachelors of Science in Computer Science PMP Certification from PMI 2006 Certified Software Testing Engineer 2008 HP ALM all tools Certification 2010 Microsoft TFS Certification. 2013
- Mar 22
... Access Management, Worcester Polytechnic Institute Aug’18 – Dec’18 ● Managed a team of 3 to transform WPI’s Banner-web infrastructure to a Workday platform with inbuilt analytical functionalities, and cloud applications using Salesforce technology. ...
- Mar 05
... Salesforce, OTRS Networking: Ethernet, Wireless LAN, VPN Experience: 8/2018-Present Integrity Learning Solutions Marlboro, MA Network Security Engineer ● Provide first level customer support via telephone, email, and internal work orders. ...
- Feb 21
... CRM Familiarity: ACT, GoldMine, Seibel, Sugar, NetSuite, SalesForce.com, Zoho, GlobalShop Courses and Seminars: “Ergonomics Conference” University Of New Hampshire “Total Quality Management” EXL Group “Modular Assembly” Tc2 “UNIX Basics & Basic ...
- Jan 16
... Created updated & tracked customer cases & bug tracking databases (Salesforce, Bugzilla, Jira). Conducted interactive debug sessions with customer using phone, Webex & Skype. Served in the normal ON-Call rotation for off hours Support. Managed the ...
- Jan 15