... of technology Kanpur, India Certification in insurance from IRDA Foundation Certification on Big Data and Hadoop Systems ITIL foundation certification (TCS - Internal) Professional Experience: Aug 2019 – till now Senior Test Architect Client: Blue ...
- Oct 11
North Chicago, IL
... • Six Sigma White Belt – Aveta Business Institute, 2015 • Lean Six Sigma Kaizen Leader, 2015 • ITIL Foundation in IT Service Management, 2017 • Certified in Phillip Crosby’s Quality Education System and the Customer Focus Quality process. Essential ...
- Sep 26
... Increased first call resolution from 60% to 85% and Tier 2 effectiveness by authoring ITIL-compliant SOPs and OLAs for Tier 2 incident response, resolution, and escalation, while collaborating with Tier 3 engineers. Displayed exceptional team ...
- Sep 25
Arlington Heights, IL
... Technical specialties include program and project management, security, data networking, operating systems, infrastructure architecture technologies, and ITIL processes. Previous experience in defense industry including the attainment of security ...
- Sep 09
Clarendon Hills, IL
... Engineers Communications Society Project Management Institute Scrum Alliance CERTIFICATIONS Project Management Professional (PMP®) Agile Certified Scrum Master (CSM®) IT Infrastructure Library (ITIL) Foundations V3 VMware VCA-DBT Certification
- Aug 26
... - 2001 Microsoft SQL SERVER 2003 Certified - 2003 C++ - 3 week course – 2003 Business Analysis Essentials – March, 2014 ITIL Foundations 2011 – Exam scheduled for May 9, 2014 ITIL Intermediate Operational Support & Analysis 2011 Edition – Exam ...
- Aug 09
... and iPads and Android devices Responsible for training new employees and contractors as primary member of training Management team ITIL based service management trained Windows Server 8 Virtual Servers Cisco Network Switches/Routers/firewalls Active ...
- Aug 06
... He is ITIL and Microsoft certified professional. Key skills include: Project Management, SharePoint and Azure Cloud knowledge, Application Management Portfolio, Development, Support and Enhancement, SharePoint and Mobile Administration, Quality ...
- Jul 11
... Cloud, MN Professional Training and Certifications C++ Certificate and Visual C++ College of DuPage SAP: ABAP, HCM, Payroll, Finance, Plant Maintenance, Production Planning, BW, Data Base, Success Factors Cloud - Employee Central, Boomi ITIL ...
- Jul 05
... Skills •Infrastructure and communications •Server Administration •Network Administration •Data and Network Security •ITIL Service Delivery Management •O365 administration: SharePoint, Azure, OneDrive •Disaster Recovery •Voice over IP •MPLS •SOX ...
- Jun 22