Helpdesk resumes in Queens, NY

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Desktop Support Analyst

Brooklyn, NY
... to 3-Level teams when necessary • Handled Break/fix call-ins to vendor • Assisted in after-hour computer equipment moves Helpdesk Analyst Computer Concept Services/ Fordham University - August 2014 to September 2014 • 100% phone support (customer ... - Aug 22

Support Office

New York City, NY
... New York, NY Helpdesk Engineer Tier 2/3 Jan 2018 – Feb 2019 Provided White-Glove technical support for V.I.P clients (Senior Partners and C-level Executives) for Legal and Financial institutions both on-site and clients residence. Monitored and ... - Aug 13

Engineer Support

New York City, NY
... Areas of Expertise: IT Operations & Technical Support Hardware & Software Management Troubleshooting & Testing / Repair Configuration / Network Management Platform Development & Implementation Helpdesk Operations & Documentation Process Improvement ... - Aug 13

Desktop Support Software

Manhattan, NY, 10016
... Charles Krypell, Inc., New York, NY September 20, 2001 to February 20, 2013 (Contracted annually and Contracted per assignment) Network Administrator and Helpdesk technical support liaison for twelve years. Migrated, rolled out previous data and ... - Aug 11

Desktop Support Engineer

Saddle Brook, NJ
... installations and data conversion of new and old PC and laptop equipment Used Remedy ticketing system to document and handle helpdesk tickets Troubleshot day-to-day network, software hardware issues Certifications CompTIA A + Dell Certified in all ... - Aug 08

Customer Service Developer

The Bronx, NY
... Bronx Community College, October 2011 to December 2011 Helpdesk Technician, Work Study Helped maintain and organized the computer room, handle the sign in sheet, do clerical work, also troubleshoot and maintain computers. EDUCATION University ... - Jul 30

Management Executive

New York City, NY
... Service Management and Support: Builds and deploys support teams to define, track and process technical change management, 7/24, Follow the Sun and On Demand IT service and support, helpdesk and user support services using ITIL Service Mgmt v3 ... - Jul 09

Manager Support

Baldwin, NY
... Repair Technician (1997 – 2012) Supervise and direct daily support and maintenance of network computer systems and wireless resources supporting both small and medium-sized business clients and administering critical helpdesk and repair operations. ... - Jun 19

Hardware field technician

Queens, NY, 11004
... New York, New York (Contract) 08/2009 SUNY Old Westbury College, Old Westbury, New York Helpdesk Support/Consultant Providing service for all students and faculty members with desktop, laptops and printers. Resetting password for student logon ... - Jun 17

Manager Service

Elmwood Park, NJ
... PAVEL SHERMAN 917-***-**** IFMI/PRINCE RIDGE GROUP – New York, NY Manager of Infrastructure / VP of Infrastructure 2006 - 2012 Implemented and managed multi-site helpdesk ticketing system ... - Jun 14
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