Helpdesk resumes in Fairfield, CA

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Manager Customer Service

Concord, CA
... Reduced helpdesk service requests by half. • Coordinated and supervised ongoing technical operations and IT support initiatives for various Business applications implementation projects. • Working with senior management to define and strategize ... - Jan 30

Engineer Customer

Fairfield, CA
... Additional Professional Experience: DeVry University, Senior Helpdesk Analyst, 2007-2009: Installed operating systems, applications, hardware, and software, while completing technical troubleshooting, including system crashes and data recoveries. ... - 2018 Nov 20

Customer Service Software

Vallejo, CA
... Educate and assist helpdesk technicians on escalated issues to promote growth within the organization. Technical Support Specialist II: CrossCountry Mortgage – Walnut Creek, CA 2016 - 2018 Provided technical support for all company employees via a ... - 2018 Nov 17

Project Manager Software

Concord, CA
... IT Department has 17 staff members ranging from Helpdesk Analysts to Strategic Business Analysts. Company employees 750+ staff with a national footprint of 120+ branches. • Summary of Project Experience Network planning for over 100 branches which ... - 2018 Oct 16

Desktop Support

Fairfield, CA, 94534
... Kaiser Permanente, Vallejo, CA (Analysts International) Medical Center Contractor – Technical Support/Helpdesk November 2004 – January 2005 Provided technical support in three medical facilities (hospital, rehab & psychiatry) by maintaining desktop ... - 2018 Sep 20

Information Security Customer Service

Vallejo, CA
... Collected and updated technical documentation for the Helpdesk Team. Coordinated New Hire setups, access to PC and workstation setups. 5/17 to 10/17 7/13 to 12/15 IT Technician, EMR/CPR Install, configure and troubleshoot workstations. Perform ... - 2018 Aug 10

Active Directory Customer Service

Fairfield, CA, 94534
... WORK HISTORY: Northbay Medical Center On call Helpdesk & TSA, CA 10/2014 – present Reasonable for all hours of coverage 7/24 as on call for help desk and TSA Answer phones, fix problems remotely, monitor network systems, if they go down must contact ... - 2018 May 25

Technical Project Manager

Concord, CA, 94520
... Personally executed major installations, configurations, and troubleshooting while developing employee competencies and certifications for ongoing network, systems, and helpdesk operations. Researched and vetted processes and vendors to launch new ... - 2018 Apr 13

Help Desk, Desktop Engineer, User (Active Directory) Administrator

Suisun City, CA
... HELPDESK PAYCHEX, INC (October 2002 – September 2003) Series/Grade: Full-Time; Hours/Week: 40 San Antonio, TX 78207 ●Inspected equipment and read order sheets to prepare for delivery to users. ●Managed the daily performance of computer systems. ... - 2018 Mar 02

Microsoft Office Customer Service

Napa, CA
... 2015 - Present IT/Helpdesk. Troubleshoot computers, servers, network, printers, copiers, and other electronic devices Administration and support of Altigen phone system. Intalled/configured wifi access points. Monitor network devices and ... - 2018 Feb 28
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