Help Desk resumes in Philadelphia, PA

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Microsoft Office Software

Philadelphia, PA
... eye for detail Work History Service Learning- Philadelphia, PA 10/2018 • Tutor/ taught computer and phone basics to an audience Jc Campoli Photography- Hatboro, PA 01/2016 • Entry level help desk • Diagnose computer and provide technical support. ... - Feb 16

Customer Service Executive Assistant

Morton, PA
... daily with duPont end users and PC Techs to ensure help desk tickets are assigned, updated and closed using Remedy and SOM Help Desk Software Ensure the contract service level agreement measurements are being met Oversee scheduled computer installs. ... - Feb 14

Software Engineer

Williamstown, NJ
... Professional Experience SMCO, MPower, Egg Harbor Twp., NJ 2013-present FAA Help Desk Red Hat Linux System Administrator for FAA ARTCCs, TRACONs, Towers, by monitoring the Traffic Flow Management System (TFMS) software in a helpdesk, production ... - Jan 16

Service Management

Langhorne, PA, 19047
... Introduced log aggregation software (Sumo Logic) across the enterprise to help expedite incident resolution. Created ... Also, required to coordinate and measure service delivery for service desk, desktop, servers, networking and NOC. Manage ... - Jan 05

Manager Project

Malvern, PA
... Change and Release Management Created operational plans to help focus the matrix core teams to identify and schedule all ... databases, networks, servers, staffing, employee development, budgets, contracts, vendor management and Service Desk. ... - 2018 Dec 19

Help Desk Support

Blackwood, NJ
... EXPERIENCE FEB 2016-May 2018 SUPPORT.COM- Virtual Technical Help Desk Representative - Home Position Performed Comcast Tier II support for home security, internet, phone and cable Assisted customers with adding equipment, processing payments and ... - 2018 Dec 17

Database Developer

Medford, NJ
... Network Administration and help desk – supported the migration to Active Directory. Received honorable mention in ‘The Penn Dental Journal, Fall 2004, ‘Riding the Wave of the Future’ for having successfully written a 52 PG illustrated technical ... - 2018 Nov 30

Analyst Data

Upper Darby Township, PA
... Cross Media Works 9/14 – 9/17 Support Analyst\Release Manager\Help Desk Manage requirements, procedures, plans, and priorities. Create application environments as needed. Perform troubleshooting and triage across all technology layers. Create custom ... - 2018 Nov 21

Developer Analyst

King of Prussia, PA
... Managed monthly testing during Production releases to ensure the successful deployment of new features and software fixes Created documentation for the Oracle Help Desk and giving them a full presentation on the upcoming functionality changes prior ... - 2018 Nov 13

Desktop Support Administrative Assistant

Philadelphia, PA, 19152
... Help Desk Consultant 02/11/2007- 05/13/08 Comcast Cable Corporation Voorhees, NJ Level 2 Support for incoming concerns in reference to various internet connectivity issues Implemented to use Remedy Version 6.03 on every call. Supported 1.5 agents ... - 2018 Nov 12
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