C. J. “Jim” Heddlesten
Milton Washington 98354
Phone: 253-***-****
I have completed a degree program in Computer and Information Systems Security with an emphasis in Business Continuity and Organizational Security, and Windows Operating Systems and Security. In addition, as a Department of Defense Employee, I fulfilled the duties of Departmental Automated Data Processing Security Officer, responsible for the inventory, repair, and administration of nine separate LAN Systems, the creation of a Risk Analysis and Management program, analysis and implementation of Contingency Planning, and the overall security of all Department Information Systems assets. I also was responsible for packaging and transporting the Security System to six additional training sites around the Pacific Rim. I hold 12 certificates in Emergency management from the Federal Emergency Management Agency and am certified as an Information System Security Professional and a Security System Administrator by the National Security Agency.
I am an experienced Training Professional, with a strong background in Curriculum Design and Development. I have trained all levels, from apprentice workers to upper level executives in courses of study as diversified as Prevention of Sexual Harassment in the Workplace to Naval Aviation Maintenance Management, and Management Information Systems Administration. I was the Course Curriculum Model Manager for the U. S. Navy's course of instruction, “Naval Aviation Command Maintenance Information System (NALCOMIS) System Administrator”, consisting of 120 hours of instruction. I was the Western Regional Trainer for Verio Inc., where I developed and taught the Customer Provisioning with HP Service Desk. I also developed the DataTrax User training, and consulted on the development of the Lenel Security training.
I have managed teams as small as three individuals to as large as 250 person Aircraft Maintenance Departments, and I have improved performance, production, and morale of every team I managed.
I have received a 500-Hour Sick Leave Accumulation Award, a One-Year Zero Sick Leave Award, Three Outstanding Performance Awards, numerous Superior Performance Awards, was twice selected as the Aviation Specialized Operations Training Group Pacific Fleet (FASOTRAGRUPAC) “Civilian of the Quarter”, FASOTRAGRUPAC “Civilian of the Year”, and received a Quality Step Increase.
I am an elected member of the Milton Washington City Council, a past member of the Parks Commission for the City of Milton Washington, a past member of the Milton Washington Board of Economical Development Commissioners, and a past commander of VFW Post 11401.
My interests include fishing, golf, and I am an avid reader.
C. J. “Jim” Heddlesten
1505 15th Avenue
Milton Washington 98354
Phone: 253-***-****
OBJECTIVE A career position that will utilize acquired leadership, training, customer service and computer skills towards continual professional growth and mutual benefit.
SUMMARY Highly qualified professional with a strong background in Curriculum Design and Development; possess excellent written and verbal communication skills; effective organizational and time management skills; proven ability to lead, guide, motivate and train others; ability to handle difficult situations while maintaining a positive attitude.
WORK STATUS US Citizen I am authorized to work in this country for any employer.
EXPERIENCE
Western Region Data Center Trainer 12/2000 - 9/2001 VERIO Inc. Denver, CO
Developed the Customer Provisioning with HP Service Desk for VERIO, Inc.
Instructed others on the Customer Provisioning with HP Service Desk for VERIO, Inc.
Developed the DataTrax User training
Served as a consultant for the development of the Lenel Security training
Training Instructor 8/1987 - 12/2000 Department of Defense, Fleet Aviation Specialized Operations Training Group Pacific Fleet NAS North Island, San Diego, CA
Aviation Maintenance Management Instructor
Basic System Administration Instructor
Aircraft Logs and Records Administration Instructor
Quality Assurance Administration Instructor
Micro Computer Operator & Repair Instructor
Navy's Basic System Administration Course Curriculum Developer (comprised of 120 hours of instruction in operating systems, LAN management and configuration, and hardware and software installation and configuration)
80-hour Maintenance Control Management course for the Naval Aviation Community Curriculum Developer
Curriculum Developer and Lead Instructor for Naval Aviation Reserve Command, San Diego’s Basic Instructor Training Course (80 hours)
Petty Officer First Class 6/1965 - 7/1985 U. S. Navy NAS North Island, San Diego CA
Aviation Maintenance Management Instructor
Prevention of Sexual Harassment in the Work Place Instructor
Aircraft Logs and Records Administration Instructor
Quality Assurance Administration Instructor
Basic Instructor Training Instructor
Plane Handlers Instructor
Aircraft Maintenance Control Department Manager
Ground training of junior and senior Naval Aviation Officers
Basic Instructor Training Course Curriculum Developer
Aviation Training Improvement Program for the Naval Aviation Reserve Curriculum Developer
U.S. Navy Work Center Supervisor
Aircraft Line Division Supervisor Plane Handlers
Curriculum Developer and Manager of the Aviation Training Department consisting of 12 instructors teaching 27 courses of instruction
EDUCATION
10/2007 Associates Degree in Computer Information System Security Clover Park Technical College, Lakewood Washington
6/1965 - 12/2000 United States Navy San Diego, CA
IntelSecurity by RipTech 16 hours
Lenel Security 24 hours
H P Open View Service Desk 16 hours
Windows NT System Administrator 80 hours
Curriculum Development (CNET 130) 56 hours
Microcomputer Operator/Repair 80 hours
NALCOMIS System Administrator 120 hours
Bull System Administrator 40 hours
Introduction to Dbase & Word Processing
Basic Computers 12 hours
MS-DOS 8 hours
Aeronautical Logs and Records 56 hours
Quality Assurance Administration 40 hours
Work Center Supervisor 40 hours
Basic Instructor training/Curriculum Development 160 hours
Department of the Navy Training in Prevention of Sexual Harassment Facilitator 40 hour
Career Counseling 40 hours
COMPUTER SKILLS MS Power Point
MS Word
MS Excel
MS Access
MS Publisher
MS Outlook
Form Tool
MS WordPerfect
MS-Kermit
SMC
MS-DOS
WIN 95/98/2000/XP/ME/NT
Adobe Photo Shop
Avid internet user