Air Force Information Technology

Terrance Gray Jr.

**** ********, ** ************, ** 28314 910-***-**** **************@*****.***

EDUCATION

BS in Computer Information Systems, DeVry University, Raleigh, NC 2013

Technical training in A+ and N+, Fayetteville Technical College, Fayetteville, NC 2004

PROFILE

• Maintain critical thinking skills essential to provide the best knowledge

• Completed 92 credit hours towards a Bachelor of Science degree in Computer Information Systems

• PC literate with working knowledge of MS Office Suite, Windows XP, and Internet

• Several years of IT experience which involves fixing and repairing PC’s

• Linux

• Able to train new comers with new technologies

• Worked under supervision and report regularly to management

• Good In hardware and networking

Certifications

• A+ certification- Completed 10/2011

• N + certification-Completed 11/2011

• Security + Certification 12/2011

PROFESSIONAL SUMMARY

INFORMATION TECHNOLOGY

• Installed new user PCs and verified workstation script

• Exchange and surplus old PC’s for new ones

• Accessed computer application programs including Corel’s Word Perfect, Microsoft’s Office Suite (Word; Access; Excel; and Power Point)

• Applied logical reasoning and develop solutions to technical and troubleshooting problems

• Have good knowledge of operating systems such as XP, Vista, Windows 2000 and Windows 7

• Handled hardware installation and implementations

• Addressed customer complaints and conducted remote troubleshooting of software and hardware installed by the team.

• Built computers

• Troubleshooting hardware and software problems.

• Installed Hard disks, Floppy drives, CD Drives, Sound Blaster cards, CPU, Memory, Power

• Help Diagnose problem with users

Technical Skills

• Coding in C# (Visual studio)

• Coding in C++ (Visual studio)

• Coding in JAVA (Eclipse)

• Ubuntu(Linux)

• Fedora(Linux)

WEB DESIGN

• Dreamweaver

• Skills in HTML, CSS

PROFESSIONAL EXPERIENCE

THE GO2IT GROUP, Fayetteville, NC, Computer Technician 2008 to present

ENTEPRISE RENT A CAR, Ft. Bragg, NC, Car Prep 2007 to present

ARMY AIR FORCE EXCHANGE, Pope Air Force Base, NC, Laborer 2005 to 2007

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