MADELYN SANTIAGO
** **** *** ******, ********* *-F
Bronx, New York 10452
WORK EXPERIENCE
April 2008 – April 2011 CANDID HOTEL
*** **** ** ****** *** York, NY 10025
Mr. Fitos, Supervisor 212-***-****
Cleaning Supervisor Assistant; (Promotion)
Coordinated, scheduled, and supervised the activities of janitors and cleaners. Assigned tasks and inspected building areas to see that work was done properly, issued supplies and equipment, and inventory stocks to ensure that an adequate amount of supplies was present. Screened and hired job applicants, trained new and experienced employees. Prepared reports concerning the occupancy of rooms, hours worked. Also perform cleaning duties as needed.
Housekeeping;
Duties included high standard of cleanliness throughout the hotel in accordance to hotel policy.
Cleaned hotel rooms quickly, neatly, and efficiently and ensured that guest room corridors were clean.
Maintained neat and clean cart, equipment, storage rooms, and supplies and maintained a friendly and approachable attitude towards guests and staff. Maintained a clean and professional appearance.
Documented any deficiencies, including mechanical and electrical problems from the guest’s rooms and report to the housekeeping supervisor. Labeled and submitted all lost and found items to the housekeeping supervisor immediately. Completed all other duties as assigned.
March 2005 – February 2006 NEW YORK CITY DEPARTMENT OF WELFARE
Supreme Court Building Bronx, New York 10452
Mrs. Tirado, Supervisor 443-***-****
Office cleaning;
As part of the workfare program, responsibilities included cleaning and dusting areas such as offices, stairways, corridors and court rooms. Swept and mopped all floors as assigned by supervisor. Cleaned and polished furniture and light fixtures reachable from the floor. Also cleaned and polished hardware such as doors, woodwork, door handles, push plates, kick plates, metal handrails, cigarette urns and drinking fountains. Vacuumed and spot clean rugs. Maintained service rooms and storage areas in a clean orderly manner. Maintained adequate supply of cleaning equipment, materials and supplies. Removed waste paper baskets and emptied same into trash containers. Reported all repairs required to supervisor.
EDUCATION
August 1976 – June 1980 ANTONIO E. PAOLI Ponce, Puerto Rico
Academic High School Diploma Received
REFERENCES Available upon request