Customer Service Medical
Resume:
Cassandra N. Royal
Steelton, Pa 17113
Home
Cell
***********@*******.***
* ***** ********** ** ******* office setting with companies such as Highmark Bluesheild and Aps Healthcare. Thorough knowledge of microsft word, CMS,Pecos,Medisoft,Meds, 10 key. Able to operate fax machine, scan, copier.
Education
Attended Kaplan Career Institute studying to be a medical billing and coder specialist.
Courses Completed
Basic and Advanced Health Insurance
HIPPA
CMS-1500 Forms; UB-04 Claim Forms
ICD-9, CPT, and HCPCS Coding
Dental Coding and Charting Methods
Completion of Dental Insurance Forms
Anatomy and Phisiology
Medical Terminology
General Office Procedures
Proffesionalism
Law & Ethics
Intership:
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At Family practice doctors office making and recieving phone calls, scheduling appointments and checking in patients and checking them out
Employment
Staffmark
Credentialing specialist- September 2010 to April 2011
-Determined and verified medicare documents working in medical facility enviroment, also recieved inbound calls from practitioners to verify the ligitimacy of information to asure they are in compliance with state and federal standards and assuring doctor request for admitting privileges at hospital are eligible
Express Scripts
Pharmacy Technician-May 2011 to July 2011
-Prepared online prescriptions for customers under supervision of licensed pharmicist, dispensing prescription drugs to patients and instructing on their use, also reviewed prescription request with doctors office and insurance companies to ensure correct medication.
Aps Healthcare
Credentialing Specialist II- January 2010 to July 2010
-Taking inbound calls from medicare enrollees to provide services such as: transportation to appointment, finding doctors, food banks, etc
Smart
Data Entry Cerk-March 2009 to August 2009
-Alphabetized paperwork into folders, filed and organiized papers
References
Susan Forsythe
Aps Healthcare
Supervisor
Yesica
Staffmark
Recruiter
Danielle Williams
Harrisburg Hospital
RN
Tabby Pickett
PHEAA
Customer Service Representitve
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