Sales Customer Service
Resume:
Jeffery B. Clark
**** ****** **** • Carleton, MI 48117 • 734-***-**** • 734-***-**** • **********@****.***
AUTOMOTIVE TECHNICIAN
• Sixteen years’ auto industry experience, including working on assembly, engine, electrical, and brake systems.
• Specialized training in automotive mechanic systems; ASE Master Certification.
• Strong ability to troubleshoot and solve mechanical problems; able to work within strict deadlines.
• Quality conscious; worked closely with prototype department and sales/marketing teams to ensure quality products and service.
EMPLOYMENT HISTORY
VM North America Auburn Hills, MI 2007 - 2008
Senior Service Technician
o Worked with plant management, mechanics and other team members to solve mechanical problems before,
during and after production.
o Responsible for the diesel engine production at Chrysler Jeep Assembly plant in Toledo Ohio.
o Performed offsite inspection and repair for Jeep Chassis at OMMC Assembly Plant.
Argus Toledo, Oh 2006 - 2007
Mechanic Shop Supervisor
o Acted as supervisor for 15 mechanics working on Jeeps for Chrysler Corporation.
o Oversaw daily shop operations, including processing employee timesheets.
o Worked with staff to ensure that customer needs were met in a timely and ethical manner.
Mahle Powertrain Novi, MI 2005 - 2006
Sales Representative
o Managed the sales of Powerworks Supercharger kits; marketed kits at industry trade shows and events, communicating with and promoting products successfully to dealers.
o Provided outstanding customer service to suppliers, customers and distributors.
Cosworth Technology Novi, MI 2002 - 2005
Mechanic
o Collaborated with the engineering group to troubleshoot and resolve product problems.
o Worked with suppliers for prototype development to ensure quality production.
o Built powertrains and Supercharger kits for the 2.0L Ford Focus.
o Involved with start-up of the automotive aftermarket-group, Powerworks for Cosworth Technolog;, active role in the development, testing, marketing, and sales of Supercharger kits.
o Worked with the sales team to promote and sell products at trade shows, including SEMA shows.
MEDA Engineering & Technical Services Southfield, MI 2000 - 2002
Quality Assurance Coordinator
o Responsible for incoming quality concerns of engines and transmissions, Ford Motor Company, Dearborn Truck Plant.
o Reported any issues to on-site Powertrain Resident.
o Communicated back to the engine and transmission plants with any concerns.
o Reduced quality rejects for various power train suppliers.
Roush Industries Livonia, MI 1992 - 2000
Mechanical Supervisor
o Acted as mechanic and shop supervisor; assisted in the production of prototype vehicles.
o Utilized advance skills in building electrical automotive wiring systems.
o Completed chassis build ups of ABS braking systems, shock tuning and vehicle alignment.
EDUCATON AND PROFESSIONAL DEVELOPMENT
Schoolcraft College, Livonia, MI 2011 - Present
Biomedical Engineering Technology
Lincoln Technical Institute Indianapolis, IN 1981 - 1983
Certificate: Automotive and Diesel Technology
Ford Motor Company Dearborn, MI 1985 - 2000
Specialized training in air conditioning systems, drive trains, speed control systems, engine performance, electronic engine control specialist, networks & multiplexing, electrical theory, integrated software diagnostic, battery, starting, and charging systems.
ASE Master Certificate Dearborn, MI 2000 - Present
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