Engineer Quality Assurance

Career Objective

My objective is to grow up as an acute professional while utilizing my technical skills and ability to work in groups to the very best of my ability and to constantly scale new heights without compromising my values.

Education

• B.E in Information technology from SMCET(RU)

• 12th Standard (2002) – Central Academy Sr. Sec. School (RAJ.)

• 10th Standard (2000) – Central Academy Sr. Sec. School (RAJ.)

Certifications

• Cisco Certified Network Associate

• Red Hat V 3.3

• CCNP (Routing & Switching)

Professional Profile

Experience

I am currently working with NIIT technology Ltd since October 2009.

Professional Profile

NIIT Technology Ltd.

NIIT Technologies is a Global IT solutions organization, with its footprint spanning North America, Europe, Asia and Australia. Ranking among India's Top 20 IT services players, the company offers a gamut of services in the areas of Application Development Management and Enterprise Solutions, encompassing Managed Services and Business Process Outsourcing.

The company has been building differentiators in select industry verticals such as Banking, Financial Services and Insurance (BFSI), Travel, Transportation and Logistics (TTL), Retail and Distribution based on its deep domain knowledge and new approaches to customer experience management.

Designation: Senior Network Engineer

Department: ING Investment America

Duration: 14 October, 2009 - Till date

Projects and Knowledge

Having the full responsibility of handling network infrastructure contains, Core Routers, Core switches, Firewalls, ASA and Access switches. Provide technical support, from a hands-on position, for all configurations, installations, problem isolation and problem resolution, on all LAN/WAN network equipment including

Implement and Troubleshooting of LAN equipments. Implement and troubleshoot upgrades to access and distribution and core layer of switches and 3600 and 3800 series routers as well.

JOB PROFILE

. Troubleshooting the LAN and WAN issue for enterprise customer’s.

. Monitoring Alerts by using Monitoring Tools like -Cisco Works, Solar Winds and

OPNet Ace Live.

. Having basic Knowledge of MPLS and VPN Circuits.

. Troubleshooting critical routing and physical layer issues.

. Providing L1 and L2 support to our clients.

Responsibilities:

. Troubleshooting of Leased Lines by coordinating with Verizon, Sprint and AT&T.

. Providing the Break free network to all the branches within Defined SLA.

. Working on Layer3 IP protocols like OSPF, EIGRP, RIP, and BGP.

. Troubleshooting the WAN & LAN related issues of Enterprise Customers this includes all Cisco & cross platform devices

. Resolving Routing and physical layer related problems.

. To coordinate with Backbone Team to resolve customer problems.

. To work on cutting edge technologies like Frame-Relay, ISDN, and MPLS & VPN including Cisco and non-Cisco products.

. Suggesting improvements in the operations and processes to make the system full proof

PCS Technology Ltd.

Company Profile: The PCS Information Technology Services (IT services) is primarily oriented to provide top quality services to organizations. The mission of IT services is "To enable customers to effectiveness with innovative and dependable solutions and services that enhance their core business areas and applications." To provide best in class services IT Services has focused its expertise in certain core verticals on which it has built up its formidable reputation over the years.

Designation: Network Engineer

Department: Canara Bank

Duration: 11 August, 2008 – 09 Oct 2009

Projects and Knowledge

Having the full responsibility of handling multiple clients’ network infrastructure contains, Core Routers, Core switches and Access switches. Provide technical support, from a hands-on position, for all configurations, installations, problem isolation and problem resolution, on all LAN/WAN network equipment including

Implement and Troubleshooting of LAN and WAN equipments. Implement and troubleshoot upgrades to access and distribution and core layer of switches like 3600 and 3700 series routers.

JOB PROFILE

• Troubleshooting the LAN and WAN issue for enterprise customers.

• Good knowledge of testing technologies and troubleshooting of T1 & E1 circuits.

• Working on MPLS, VPN and ISDN, knowledge of Cisco and non Cisco routers.

• Troubleshooting critical routing and physical layer issues.

IAP Company Ltd.

Company Profile: IAP is an Indo-Japanese company. It is serving businesses in Asia, Europe and the Middle East. IAP has a technical and academic alliance program with more than 40 companies and organizations worldwide, creating a pooled workforce of over 5,000 employees. Its core strength as having experience in various fields, a sound Quality assurance system, Strategic alliances with partners, and manpower strength with a global mindset.

Designation: Assistant Programmer

Department: Consumer Court

Duration: 7 April, 2007 – 14 Dec 2007

Responsibilities:

• Project implementation includes vlan creation.

• Maintenance of leased Line & ISDN.

• Co-ordination with service provider incase of Links failure.

• Configuring Back up PRI Channel ISDN.

• Taking redundancy test for checking back up link testing.

• Configuring OSPF, EIGRP.

• Configuring RIP, IGRP.

• Implement Access List for security.

Technical Skills

• Worked on Cisco Routers (17xx, 18xx, 26xx , 28xx, 36xx, 37xx )

• Worked on Cisco Switches (5xx, 29xx, 35xx, 45xx, 65xx)

• Knowledge of IP Routing Protocols ( RIP/EIGRP/OSPF/BGP)

• Understanding of layer-2 technologies (Ethernet /Frame-Relay)

• Understanding of various WAN technologies (lease lines/ ISDN)

• Good Understanding of Cisco IOS features

Signature: Date:

(Arun Mathur)

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