Administrative Assistant Life Insurance

JACQUI JOYCE EDWARDS -

**** ***** ***** ********* ** 28203 518-***-**** ******************@*****.***

Profile

• Experience providing support to managers and executive level staff including: VP of Finance- JP Morgan/Chase, acting director of the Bureau of Administration and Evaluation-NYS Department of Health, Managing Editor-Watson Guptil Publishing

• Advanced level Microsoft Office skills including knowledge of spreadsheets and word processing.

• Extensive experiences maintaining information with computer databases including updating, tracking, creating and purging records. With additional expertise analyzing information utilizing VLOOKUP and HLOOKUP to find exact matches.

Skills

Microsoft Office Suite, Visio, Adobe Creative Suite 3+

Experience

Kelly Services May 2010 – 2011

Administrative Assistant, NYS Dept. of Health (September 2010 - May 2011)

• Provided direct administrative support Director of the Bureau of Administration and Evaluation (BAE) and to the Department of Nutrition including: phone coverage; maintaining office calendars; filing.

• Tracked documents sent to the Center for Community Health through approvals process. Maintained the Contract and Voucher tracking databases. Generated reports on status of proposals, purchases and expenditures.

Federal Work-Study 2008 – 2009

Circulations Clerk, Rensselaer Libraries (September 2008 - January 2009)

• Performed clerical duties including retrieving and scanning books and journals articles stamped and sensitized all new materials.

Design Assistant, Lighting Research Center (January 2008 - May 2008)

• Assisted designers by producing drawings for lighting design proposals. Rendered and reproduced drawings from hand draw originals.

NY Staffing 2006 – 2008

Claims Associate, HIP USA (August 2008 - October 2008)

• Provided administrative and customer support to HIP USA claims department including: providing research, preparing correspondence, responding to claim inquires.

• Provided database management support to the HIP USA claims department including utilizing database to research and determine the validity of insurance claims.

Executive Assistant, JP Morgan/Chase (February 2007 - January 2008)

• Provided direct support to the VP’s of TSS/CSX/Finance departments.

• Administered projects, prepared correspondence, provided research, arranged meetings, coordinated travel.

• Maintained boarding records, helpdesk ticket log and tracked all help desk electronic inquires to ensure all tickets are resolved in a timely and efficient manner.

HR Coordinator, Mac Cosmetics (September 2006 - January 2007)

• Maintained the payroll records for all Mac Cosmetics freelance/on-call makeup artist, provided database management and general administration duties including: performing data entry, processing new-hire/rehire paperwork, terminations, salary adjustments, promotion/transfers status changes and personal information updates and requests.

CORE Staffing 2006

Administrative Assistant, Javelin Pharmaceuticals (May 2006 - September 2006)

• Provided support to associate manager including administering projects, research, processing shipping/ returns and maintaining invoices/vendor receipts.

Kelly Services 2002 - 2004

Clerical Assistant, Green point Financial (October 2003 - January 2004)

• Assisted copy room managers with clerical duties including sorting and distribution of mail/paychecks, reproduction and binding of documents.

Database Administrator, Guardian Life Insurance (March 2003 - October 2003)

• Administrative liaison between help desk and agency administration to solve both software and technical computer problems.

• Maintained the Redbook and Integrated System/Agency Databases and updated lotus notes online directory with appointments/terminations of agents, agencies, and territories.

• Maintained Guardian online (http://www.GLIC.com) Guardian Life Insurance/Kelly Services.

Test Administrator, Transportation Security Association (April 2002 - November 2002)

• Provided administrative support to Transportation Security Administration testing facility including scheduling testing, proctoring exams and troubleshooting exams.

• Promoted to Human Resources within four months to manage files and maintain databases for TSA orientation in. TSA/Kelly Services

Education

Bachelors of Architecture Minor in Communications Rensselaer Polytechnic Institute, Troy NY, 2011

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