Bano
***** ******* ***** ******, ***. ***
Germantown, MD 20874
E-mail: ************@*****.***
OBJECTIVE
To work in a Bank or Business Organization that offers a professional career opportunity in banking, accounting, or mortgage lending industry.
SUMMARY OF QUALIFICATIONS
Financial Service Representative/ Personal Banker
Mortgage Loan Specialist
Home Equity Loan Specialist
Consumer Lending Specialist
Lock Box Processor
CD & IRA Processor
EXPERIENCE
Wells Fargo Bank/ Sun Trust Bank
March 2009- Present
Duties include preparing loan files, reviewing documents for new loans, processing loans, appraisals, processing closed loans, payments, funding, closing cost, and preparing documents for settlements. In addition, open and close personal and business accounts, setup direct deposit, regular maintenance for accounts, introduce and discuss new deposits, loans and other bank products to clients according to their needs, input loan applications, close loan packages, perform ATM/Check card maintenance. Process safe deposit box, issue and redeem CDs and IRAs. Setup overdraft protection, EFT, process research request, perform wire transfer inquiries, and inquiries for clients.
Chevy Chase Bank
January 1999-November 2008
CUSTOMER SERVICE REPRESENTATIVE
January 2007-Present: Maintain cash drawer and daily balances; Balance ATM and vault daily; Check account balances, open and close accounts, verify payments, process CD & IRA’s, traveler checks, cash advances, credit cards, and payment of loans; Maintain accounts payable and accounts receivable.
HOME EQUITY LOAN PROCESSING SPECIALIST
Feb. 2005-Jan. 2007: Duties included preparing, processing and transferring Personal Line of Credit loans; working on Home Equity funding as well as Internal and Fixed Rate Payoffs; determining Closing Costs; processing Piggy Back Loans; handling Business and Private Banking Loans; processing Offset Payments and assisting Collections.
COLLATERAL & CONSUMER LOAN SPECIALIST
Feb. 2001-Feb. 2005: Processed Closed and Paid-off Loans; managed folders and titles for release; prepared documentation for recording new and existing liens; checked credit history; handled Balloon Loans; ensured quality control by verifying accuracy of loan documents; assisted walk-in customers; and assisted Collections with collateral and lien inquiries.
WHOLESALE LOCK BOX PROCESSOR
Jan. 1999-Feb. 2001: Processed commercial and construction loans; handled hospital and insurance accounts; and trained coworkers.
First Virginia Bank
October 1995-January 1999
Worked as CD & IRA Processor/ Lock Box Processor. Duties included processing and checking regular CD’s and IRA’s, Rate Quotes, interest calculations and penalties. Duties also included customer service; data entry; processing personnel and health insurance accounts; processing regular checks; and research for checks.
Crestar Bank/ First Federal Saving
August 1995-October 1995
Worked as Teller/ Customer Service Representative. Also performed customer service duties; maintained cash drawer and balanced it daily; opened and closed accounts. Worked with bonds, CD’s, travelers’ checks, cash advance, ATM’s, cash handling and cash register.
EDUCATION
Bachelor of Science. University of Karachi, Pakistan, 1975
Professional Development Courses in Accounting and Computers, Bloomsburg University, 2000
BANKING COURSES/CERTIFICATES
Consumer Lending and Loan Processing, The American Institute of Banking, 2005
Basic Accounting, The American Institute of Banking, 2006
Right to Financial Privacy Act, Chevy Chase Bank, 2006
Money Laundering, Chevy Chase Bank, 2006
Business Banking Course, 2009
Retail Banking Course, 2009
COMPUTER SKILLS
Microsoft Office, Lotus Notes, Data Entry,Excel,Word processing,access,10 key, Power Point, PC Vision & Viewpoint.
ACHIEVMENTS
Gold Star Award
Outstanding Reviews from 1999 – 2007
Outstanding CSR Award
REFERENCES
Available upon request.