ROBERT BOWDON

**** ** **** ****** **** Coral, Florida 33904 239-***-**** zrdfwf@r.postjobfree.com

PRESIDENT OF OPERATIONS

Mergers & Acquisitions / Federal Compliance / Vendor Relations / Process Improvement / Budgets

Multi-Site / IT / Operations Consolidation / Fraud Prevention / Product Introduction / Back Office

With solid business insight, I drove continuous growth, slashed costs, and led productive teams in the highly regulated financial industry. Achieving enviable quality standards, I analyzed needs, forecast goals, recovered potential losses and increased customer satisfaction.

As the employee who made the most significant difference to my company, I was awarded its highest honor. I am an expert in assessing existing operations and implementing cutting edge technologies to improve organizational performance. Managing diverse cross functional departments, I champion consensus and stability.

 Driving process improvements to eliminate waste

 Forging key vendor relations, maximizing investment

 Directing highly productive teams, exceeding revenue goals

 Initiating high tech solutions to advance efficiencies

 Forecasting market trends, proactively implementing best practices

Viewed by my peers as level headed and detail oriented, I have a proven track record in high-pressure, rapidly changing conditions. I am a strategic planner, organized and able to adapt to any situation.

SELECTED ACCOMPLISHMENTS

Driving acquisitions to boost asset size. Compass Bank desired expansion and larger regional presence. Oversaw purchase and conversion of seven community banks throughout the West, propelling asset increase $12B.

Consolidating operations to reduce costs. Company conducted transaction services at multiple locations, resulting in needless complexity and expense. Analyzed all aspects of daily operations, evaluating vendors, expeditors, and property management. Seamlessly centralized activities to single location, saving $3.2M annually.

Recovering potential write-offs. Substantial outage on the company’s books for over two years was about to be written off by CFO. Seized opportunity to recover potential loss, resolving issue with in two weeks, reclaiming $127K.

Improving cumbersome systems, streamlining processes. Delivery of bank’s statements was unacceptably slow, threatening customer satisfaction. Evaluated operation and designed solutions, revamping entire process. Directed new hardware and software installation, reducing staff 80%, improving delivery 85%, and saving $400K+.

Proactively responding to market downturns. Certain divisions under management were struggling to maintain yearly budget. Aggressively analyzed hiring, staffing and training, implementing 90-day hiring freeze. Maintained efficiencies while reducing staff, saving $1.5M annually.

CAREER SUMMARY

Senior Vice President / Chief Operating Officer, Riverside Bank ($5B financial institution), 2005 to 2009. Recruited to run daily operations including IT, Item Processing, Statement Rendering, Exemption Item Processing, and Wire Transfer, among others. Oversaw all department and processing systems. Managed 235 employees with $38M budget.

IT Contractor, Imaging Systems LLC (check and document imaging company), 2004 to 2005. Managed day-to-day processing operations of POD as well as Inclearings. Additionally processed images for business and health care industry. Managed team of 18.

Senior Vice President, Transaction Services, Compass Bank ($64B financial institution), 1998 to 2002. Drove operations throughout five transaction service centers nationally. Forged key relationships with vendors, customers, teams, regional bank presidents and their staffs. Managed 550 and a budget of $48M.

Quality Control / Project Manager, AmSouth Bank, 1995 to 1998. Monitored activities of employees and processing systems, maintaining data to track trends and provide feedback to senior management. $15M budget, 26 staff.

Earlier: Controller, Check Processing, Wire Transfer, Federal Reserve Bank.

Additional: I enjoy boating, fishing and am a big football fan. I also regularly volunteer with the Chamber of Commerce.

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