QA Manager /QA Administrator

Sandeep Navale

Mobile: +91-989******* Email Id : *******.******@*****.***

Seeking leadership challenges in Project Quality Delivery

QA –Lead / QA Manager

IT Professional, having over 13 years of rich and insightful experience, including over 8 months of On-site working in International (Japan) environment, worked last 9 years as a QA Lead in Management/Leadership of Projects in Support, Testing, and Validation for multiple domains.

Expertise in effective goal oriented test estimation, planning, strategy, people management and team motivator, worked in Agile and Scram methodology, willing to be QA Manager.

Efficiently manage the business level client relationship like Microsoft, Agilent etc.

Manage and led multiple manual and automation test projects. Handle migration projects in Avaya.

Expertise in designing and developing an Automation Framework using QTP.

Profile Highlights

Core Competence in Project Management for Quality Assurance and Testing; Test Design & Architecture, Test strategy & planning; Test Execution & Defect Management; Test Management & Execution and Software Quality Assurance; Project estimation and costing; Equal proficiency in Manual Testing & Test Automation.

Special Competence in designing and developing test automation suite which will save time and cost also build confidence of the best quality product/application; Recommend tools based on the client automation needs. Develop and Implement Automation Framework based on business need; Provide technical oversight, tools strategy/usage/adoption, ensuring the technical quality of the solution. Review automation frameworks and processes for different project.

Equal expertise in Software Quality Planning through Development of project level quality plan to ensure compliance to set of standards, regulations, procedures and tools during the development lifecycle; Define quality goals to be achieved; Highlight expected risks and risk management; Review and approve any deviation required for project execution.

Proficient in Project Life Cycle Management functions through Project initiation, Business Function Study, Requirement Finalization, Project Scoping, Task Breakdown, Effort & Time Estimation, Costing & Project Budgeting, Resource Allocation, Scheduling, Risk Management and Execution Control Planning/Monitoring.

Similar experience in all phases of Software Testing Life Cycle, from Development of High Level Test Plan, Detailed Test Plan/Functional Validation Matrix/Test Cases, Review of Test Cases & selection for Automation, Scripting of Test Cases, Complete Testing Cycles, Stress & Performance Tests, Test Result Documentation to Evaluation of testing processes

Technical Knowledge of multiple technology(.net,SQL) and platform (Linux, Windows) and Testing Tools (Manual & Automation); Test Execution of Functional, System integration and Interface testing; Functional Knowledge of Banking, Financial Services, Travel & Logistics, Telecom domains.

Team Development & People Management through consensus building, promotion of positive environment, & teamwork spirit, competence development, providing vision & efficiency, issue resolution, motivation and mentoring.

Effectively drive the Client Management client to close testing scope and accurately communicate the estimate associated with that scope. Manage business-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.)

Cohesive Team Player with Fast Learning Curve along with strong analytical, problem solving, innovation, planning, organizational, communication & interpersonal skills

Technical Skills

• Technology: .Net

• Servers: Apache server, IIS Server

• Operating Systems: Linux, Windows 95/98/NT/2000/XP/Windows7, DOS.

• Languages: Visual basic-6.0

• Scripting: vbscript

• Database: SQL 2007

• Testing Tools: QTP ( 8.2,9.0,9.2,9.5) with Quality Center, Selenium RC

• Configuration Management Tool: Rational Clear Case, Visual Source Safe, Tortoise SVN, Visual Studio Team System-2005, Rally , SharePoint

• Defect Tracking Tools: Rational Clear Quest

• Competence: Manual, Automation Testing

Training

Trained on VMware Virtualization and worked as Virtualization administrator for ESX server for business needs.

Career Profile

Participated/Led/Managed over 16 Projects involving testing of solutions for multiple domains and the following responsibility owned:

Responsibilities:

• Accountable for Quality Management for the multiple releases of products and projects.

• Managing all functions of Quality Management including Assurance, Planning and Control while leading the Test executions.

• Responsible for Test Automation of Functional, Performance & Regression Testing, by designing the framework and high level of script, with the use of QTP and Quality Center.

• Involved in Testing Estimation/effort, Allocation of Resource as per the requirement and guiding/mentoring.

• Handle product migration project; involved in migration testing strategy & planning, test execution and team management activity.

• Coordinating with all stakeholders of projects, including geographically dispersed teams, for day-to-day management of Quality assurance.

• Interacting with the client regularly on open-issues and risk, while preparing release-note on every release for clients with all details of open issues and provide a list of changes-request/ clarification etc.

• Performing routine team administration tasks as well as team development initiatives.

One of the core responsibilities to handle Japanese Client like Microsoft Japan, Agilent technology as having Japanese language skill, below additional responsibility owned:

• Analysis and understand Japanese Project Requirement Specification. (In Japanese language.)

• Grow Japanese client relationship with their expectations, communications, escalation and feedback.

• Analysis and review the test results of Localization testing and give suggestions to improve on testing.

• Periodical status reporting on issues and solution implemented.

• Arrange meeting and workshop with Japanese clients.

• Delivery of a tested product as per Japanese business quality standards.

Project summary

Japanese Projects, Pune

Freelance Project Manager- QA (May 2008 Onwards) – Multiple domain

Reporting to Director, led 20 resources

Projects: Nissan (Automobile domain), Hitachi (Transport domain)

Environment: Windows XP/Windows7/Windows2003 server, Clear Case, Visual Studio 2008

with .Net Framework, C# base Windows application.

Tools: Manual Testing

Achievement:

• Ramp up QA team from 2 to 20 resources with Japanese business culture.

• Negotiated Japanese client to organize and operated translation and interpretation work from offshore.

Avaya Pvt Ltd., Pune

QA/ Test Lead- (May 2008 to May 2011) – Telecom domain

Reported to Project Manager, led 15 resources

Projects: Centralize Application Management (CAM), OnexAgent, IP Agent

Environment: Windows XP/Vista/Windows7/Windows2003 server, Clear Case, Visual Studio 2008

with .Net Framework, C# base Windows application, Communication Manager

Tools: QTP 9.5, Quality Center, Rational Clear Case, Sharepoint, Rally (Some testing cover by

Manual Testing)

Achievement:

• Design and implemented automation framework which covers 85% of total test coverage.

Delivered all the global releases with meeting the acceptance criteria.

• Setup core lab for telecom product like IPAgent, OneXAgent and Centralize Application Management (CAM)

• Create, Manage and control Virtualization (VMware ESX Server) platform which will available for comparability testing for the product.

Sungard Offshore Service Ltd., Pune

QA/ Test Lead- (Sept 2006 to May 2008) – Banking & Finance domain

Reported to Project Manager, led 5 resources

Projects: MicroHedge (Risk Management Product)

Environment: Windows XP /2003 server, C# base Windows application, SQL2007server

Tools: Quick Test Professional 8.2 and 9.2 with Stingray Add In, Quality Center.

(Some testing cover by Manual Testing)

Achievement:

• Led automation team; within a year got rewarded with bonus dollar gift voucher from client for building and developing an automation suite for one of the leading risk management products.

• Resolved automation performance issues for comparing symbols, which turn around save in automation execution drastically.

Satyam Computer Services Ltd., Pune, Hyderabad, Gurgaon, Japan

QA/ Test Lead-(July 2003 to Sept2006) – Multiple domain

Reported to Sr. Project Manager, led 15 to 25 resources

Projects: MSKK (Microsoft Kabushiki Kaisha-Japanese), National Research

Exchange(NRE phase1.0), DDS – Resolve Corporation – USA, Order Management System( Agilent –Japanese project Japan)

Clients: Microsoft (Hyderabad, Japan), Agilent Technology (Delhi, Japan)

Environment: Windows XP /Windows2003 server, Studio 2005 with .Net Framework ,C# base Windows application, ASP.NET web application, SQL2007 server.

Tools: QTP 8.2 and 9.2 with Stingray Add In, Quality Center, VSTS2005 (Visual Studio Team System-2005), Microsoft Product Studio2.10 , (Some testing cover by Manual Testing)

Achievement:

• Get promoted to work as lead for Japanese project for client like Microsoft (Japan) and Agilent (Japan).

• Obtain 42 applications knowledge transition (in Japanese) to build and ramp up test team to support testing and validation activity. On-site visit to Japan at client location.

• Extensive help to the development team for understanding the Japanese requirement also helps them to resolve and fixed defect by finding out the root cause.

Saison Information System Co. Ltd., Japan

Sr. Bilingual QA Engineer - (June2002 to Jan2003) – Sales & Purchase domain

Reported to Project Manager, Team 20 resources

Projects: New Echibann System – Japanese project, Japan

Environment: Windows XP/Vista/Windows2000 server, .NET Framework 2.0, ASP.NET web application with ADO.NET, IIS Web Server, SQL Server 2000.

Tools: QTP 8.0 and Manual Testing. (Some testing cover by Manual Testing)

Achievement:

• Worked as a senior bilingual QA resource in Japan, Obtain Japanese work culture and manners to do business meeting with Japanese clients.

• Adopted Japanese business quality standards and meet final product quality as per acceptance criteria.

• Localization testing for web application.

Vaksrujan, Pune

QA Bilingual Engineer - (May2001 to May2002) – Sales & Purchase domain

Reported to Project Manager, Team 15 resources

Projects: E-Learning Software, Sales and Purchase System – STEELFLEX, Website for Vaksrujan

Environment: Windows XP/ Windows2000 server, VB 6.0, SQL Server 2000, Crystal Reports.

Tools: Manual Testing

Achievement:

• Adopted Japanese language Knowledge from Native Japanese

• Sankyu (level 3) Japanese Proficiency Test (JLPT, Japan Foundation, Tokyo, Japan – March 2001)

Pneumatek Ltd , Pune

QA Engineer - (Feb1999 to Feb2001) – Sales & Purchase domain

Reported to Project Manager, Team 15 resources

Projects: Website for RC Placements, Sales Automation System, Students Registration System

Environment: Windows 98, VB 6.0,

Tools: Manual Testing

Achievement:

• Adopted Automobile domain knowledge.

Education

Academics Bachelor of Commerce (Pune University - March 1996)

Diploma In Computer Management (Datapro, Pune–March1998) 71%

Japanese Japanese Certificate (Pune University – March 1998)

Sankyu (level 3) Japanese Proficiency Test (JLPT, Japan Foundation, Tokyo, Japan – March 2001)

JETRO Business Japanese Test (Level-3 certification from Japan External Trade Organization, Japan – June 2004)

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