Front Desk Sales

Jin Liu

* ***** ******, *** *, Jersey City, New Jersey 07307

401-***-****;

**********@*****.***

Objective

A high motivated student is looking for full-time, part-time, or internship position.

Highlights of Qualifications

• Characters: Very hospitable; good working relationships with customers; accuracy and Attention to details; self-motivated, initiative, maintains a high level of energy.

• Computer Skills: Opera, Microsoft Word, Excel, PowerPoint

• Certifications: Food Safety Manager Certified, Dean's List

• Languages: Fluent in English and Chinese

• Excellent Mathematic and Statistic skills

• Beijing Olympic Games volunteer

EDUCATION

Johnson & Wales University Providence, RI

Bachelor’s Degree: Hotel & Lodging Management Candidate, 05/12

Concentration: Sales & Meeting Management

Work Experience

12/10 - 02/11

Co-op Intercontinental Hotel Shenzhen, China

Banquet Coordinator; Restaurant Server

• Assisted in coordinating special event parties for people including weddings, birthdays and retirement functions

• Developed a friendly, supportive, give and take relationship with co-workers and managers

09/10 – 11/10

Internship Johnson & Wales Inn Seekonk, Ma

Front Desk Clerk; Banquet server

• Banquet Kitchen: Principles and techniques of food preparation

• Front Desk: Performed proper front desk closing procedures

• Dining Room: Successfully built a loyal base of customers by developing rapport with guests and maintaining high quality standards of service

• Housekeeping: Maintained proper linen pars, chemicals, and amenity inventories

12/09 - 02/09

Co-op Intercontinental Hotel Shenzhen, China

Front Desk Clerk; Guest Service Agent

• Reservations: coordinated group arrivals and departures

• Checked daily for out-of-order rooms, VIP rooms, and special accommodation requests

• Provided effective sales effort at Front Desk to maximize rooms revenue

Contact this candidate