Sales specialist, business development manager, account manager

GEORGE A. SUAREZ

* **** ***** **. 847-***-**** home/cell

Algonquin, IL 60102 ***********@*********.***

SUMMARY

Technical sales professional with progressive experience in reporting/business intelligence software. Skills include prospecting, lead generation, qualification and management, appointment setting, product demonstrations, troubleshooting, pre-sales support, tradeshows and closing sales. Knowledge of Windows Operating Systems, OS/400, Microsoft Outlook, Lotus Notes, Webex, Excel, Word, OneSource, Salesforce, IBM iSeries Access for Windows, Operations Navigator and SQL. Unique ability to convey complex information to diverse audiences and build long-term relationships. Bi-Lingual with Fluency in Spanish.

PROFESSIONAL EXPERIENCE

GEM RESTARANTS, INC, Algonquin IL 2009-2010

DBA Pranzo

S-Corporation/Independent restaurant specializing in pizza and Italian fare.

President/Owner (2009-2010)

Responsible for all operational aspects of business and front of house operations.

• Partnered with a long time friend in the restaurant industry and created a corporation for purposes of operating a restaurant.

• Created business plan, sought out investors and negotiated the lease for the property.

• Performed all operational functions from the business side of the house.

• Hired and trained staff and supervised daily operations.

• Performed all front of house operations daily to build revenue streams.

• Marketed and engaged perspective customers and businesses to grow the restaurant.

• Worked on average 75-80 hours per week.

ROBER HALF TECHNOLOGY, Hoffman Estates IL 2008-2008

Leading provider of contract and full time placement of professionals in the IT sector.

Account Executive (2008-2008)

Responsible for using business development skills and technical background to enhance and grow client base.

• Cold called and conducted in person meetings with key managers and senior level executives from IT and HR departments to determine suitability and place RHT candidates based on client needs.

• Recruited and sat in on interviews with IT professionals to determine candidate’s skill sets.

• Strategized with teammates to accomplish weekly business goals.

POLYVISTA INC, Houston TX 2007-2007

Start-up company involved in the development of Business Intelligence/Business Analytics using Microsoft analysis services OLAP technology.

Business Development Manager (2007-2007)

Responsible for prospecting large corporations ($500,000,000+ in annual sales) for viability of the Polyvista solution, lead generation, lead qualification, lead management and appointment setting.

• Created Business Development Manager guidelines for the Manufacturing vertical.

• Cold called targeting C-Level executives to generate leads for the business.

• Effectively engaged in discussions with executives to bring our solution to a technical presentation.

GEORGE A. SUAREZ page 2

HELP SYSTEMS, Schaumburg IL 1996-2006

Formerly Advanced Systems Concept Inc.

Developer and worldwide leader in productivity software solutions for IBM midrange System (AS/400)

Sales Specialist (2000-2006)

Responsible for lead qualification, lead management, trial management, software demonstration, pre-sale support, customer service and closing sales.

• Effectively demonstrated all aspects of products to potential customers and aided in determining how products fit their perspective needs in making a buying decision, generating additional revenue.

• Balanced an average of 30-40 open trials at any given point in time throughout every aspect of sales cycle and followed through to completion

• Attained over $500,000 in sales over each of the past 2 years, meeting all expectations.

• Achieved an over 40% closing rate on new sales opportunities over the last 3 years

• Improved personal sales and revenue incrementally every year, exceeding plan.

Account Manager (1998-2000)

Responsible for generating new business via cold calling, trade shows, self-generating, creative mailings, qualifying and management of leads, demonstrating products, answering questions and closing the sale.

• Developed sales skills and selling techniques in order to excel in all aspects, improving market share.

• Increased customer base incrementally as well as sales volume over the 2 years in the position

• Demonstrated exceptional product knowledge and became a “go-to” person for developing new business and implementing product.

Technical Support Specialist (1996-1998)

Responsible for assisting external customers and sales staff with problem diagnosis and resolution. This consisted of opening problem tickets, diagnosis and resolution of “How to” questions as well as sending software fixes and documenting solutions.

• Became proficient with the inside workings of the ASC family of products and translated that knowledge into top level customer support that is well known in the IBM midrange community.

• Executed effective diagnosing techniques in order to bring customer issues to resolution, improving customer retention.

SPRINT CORPORATION, Chicago, IL 1979-1995

Formerly Centel Corporation

Industry leader in the telecommunications industry. Providing services in telephone, cable television and cellular telephone.

CENTEL CELLULAR/SPRINT CELLULAR

Facilities Engineer (1994-1995)

Responsible for ordering of all T-Spans, business lines and trunk upgrades for the Midwest region. Act as a conduit between field personnel and local telephone companies. Managed the planning, ordering and implementation of all switch moves for the Midwest.

Systems Administrator (1990-1994)

Oversaw daily operations of IBM AS/400 midrange system and peripherals, performed operating system upgrades, hardware upgrades, system backups, off-site storage, end user setup, daily and weekend user support, system tuning, PC support, point-of-sale communications to AS/400 and supervised systems operator.

Senior Clerk – Financial reports and budgeting (1989-1990)

Designed, analyzed and distributed financial and budget reports. Compiled statistics and processed monthly financial statements. Assisted in monthly variance analysis reporting.

GEORGE A. SUAREZ page 3

CENTEL CABLE TELEVISION, Oakbrook, IL

Programming/planning clerk (1987-1989)

Prepared and issued E-O-M subscriber status reports. Prepared and computed supplier license fee reports for payment. Updated channel line-up database reports. Prepared and analyzed copyright forms in preparation for government filings.

CENTEL CORPORATION, Chicago, IL Cash management clerk (1979-1987)

Created journal entries in preparation for wire transfer, prepared various cash spreadsheets using Apple Visicalc software. Served as a backup to corporate cashier. Monitored charges and prepared analyses for monthly bank statements. Investigated all bank reconciliation problems.

PROFESSIONAL DEVELOPMENT & TRAINING

Pro track Selling Dynamics

Accounting courses

IBM AS/400 Related Courses

Concepts and operations

Systems Operator’s Workshop

Performance Analysis/Capacity Planning

Orientation and Productivity Tools

CL/400 for Operations

Support Implementation

Contact this candidate