Customer Service Manager
Resume:
Ashif Khalifa
Burlington, Massachusetts 01803
Tel: 781-***-**** (C)
781-***-****(H)
E-mail: Ashif ********@*******.***
Relevant Experience:
EMD MILLIPORE DANVERS, MA
17 Cherry hill Drive
Danvers, Ma 01923 9/11 to 11/11
Job: Assembly
Supervisor: Carman 978-***-****
Responsible for operating and monitoring process tools, collecting and entering data, and performing routine tasks required for daily. Medical devices in a class 1000 clean room, leak testing machine, sealing bags, and followed blueprint used hand tools, using a computer to perform process transactions. Performed final testing on newly created equipment to meet Engineering specifications.
EVERGREENSOLAR DEVENS, MA
112 BARNUM ROAD DEVENS, MA 01434 10/2010 to 3/2011 (Moved to China)
Job: Fabrication Technician / Assembly.
Supervisor: Joseph (N/A)
Performs various tasks required for the manufacturing devices in a class 100 clean room. Responsible for operating and monitoring process tools, collecting and entering data, and performing some routine tasks required for daily upkeep of on wafer test process tools.
Taj Company Pvt. Ltd.
Electro-Mechanical Assembler 12/2004 to 06/2007
Surat, Gujarat (India)
Scope of Duties:
Performed all small mechanical assembly operations by using hand tools and machines.
Carried out various types of electrical, receiving, and packing electronic, electro-mechanical assembly related operations, cleaning room and followed blueprints used microscope, flux pen, tweezers, loupe, and solder which require soldering skill for both through-hold and surface mount component to made Parts for fans and refrigerators. Performed final testing on newly created equipment to meet Engineering specifications.
Knowledge/Skills/Abilities:
I am learned software development which has grown o included aspect web development, interface design, security issues, mobile computing and troubleshooting. I am also taking class for JAVA program.
Good knowledge various mechanical assembly machines.
Excellent in operate and monitor machines.
Strong ability to work as a team member or independent.
Good in English communication so no problem while working with co-workers.
Outstanding capability to work under pressure. I have pretty god soldering experience.
OTHER EXPERIENCE:
Bed Bath & Beyond Burlington, MA 01803
Customer Service / Cashier 11/2010 to 2/2011
Supervisor: Ryan 781-***-****
Duties include scanning all the items being purchased by customer into the computer and charge the amount to the customer. Provides excellent customer service including solving any issues related with incorrect billing prices, refunds, price check, receiving and packing etc.Responsible for handling inventories by placing all the merchandises in store according to appropriate departments, generating price tags based on the sale events. Responsible for counting bills and balance the cash register at the end of the shift.
McDonald’s Restaurant
187 Cambridge Street.
Woburn, MA 01801
Shift Manager / Customer Service 12/2008 to10/2010
Manager: Joseph 781-***-****
Responsible for assisting managers with daily task of running the restaurant smoothly. Worked with other managers to manage people, product, equipment, service and cleanliness during an assigned shift. Job duties included but are not limited to product ordering, scheduling and training. Duties included taking customer orders and entered into the system, preparing, cooking and assembling food, and serving to customers.
Hess Gas Station
297 Cambridge Street
Winchester, Massachusetts 01890
Cashier: 11/10 to present
Manager: Alam 781-***-****
Duties include scanning all the items being purchased by customer into the computer and charge the amount to the customer. Responsible for handling store and run smoothly. Inventory by pricing all the merchandises in store.
EDUCATION:
Middlesex Community College, Lowell, Massachusetts 01852.
Computer science.
L.M.P Reva High School, Billimora, Gujarat State, India.
High School Diploma, 2005.
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