Michael F Grim

207-***-****

zlecdw@r.postjobfree.com

OBJECTIVE

To secure a position within a well-established organization with a stable environment that will lead

to a lasting relationship in the field of information technology. I am hoping that the organization will

be one that will allow me to utilize my abundance of skills.

WORK EXPERIENCE

Olive Garden 10/2012 - Present

Busser / Utility Aide

Busser

Setting up store for open and closure. Stripping, clearing, sanitizing and resetting tables in

between guests. Acting as back up for server positions.

Utility Aide

Cleaning and sanitizing all dishes and utensils used for preparation and consumption of products.

Advantage Technical Resourcing 06/2012 – Present

On Call: Information Technology Specialist

Travel to client locations and provide technological upgrades, repairs, replacements, and on-site

training to all facility staff.

Staples, Brunswick, Maine 04/2011 – 07/2012

Easy Tech Associate

• Tech Certified – Aug 2011

Computer maintenance and repairs

Diagnose necessary repairs and upgrades with customer computers and perform services.

Services range from tune-ups through virus removals. Repairs and upgrades include all from card

swaps through full system builds.

• Experienced in PC component replacements

• Strong knowledge of troubleshooting / diagnostics of PC issues.

Sales / customer service

Assisting customers with their technology needs and questions; ranging from part upgrades and

replacements through networking needs.

Reported to Christopher Lemiuéx: Staples Asst. Manager / EasyTech Supervisor with

responsibility for PC maintenance and repairs

Thorough knowledge of Anti-viral / anti-malware software, Microsoft products, networking

hardware, printing devices, and Windows based computers.

GameStop, Bath, Maine 07/2010 - 06/2011

Game Advisor

Sales / customer service

Assisting customers with their gaming and technology needs and questions. Keeping the

customers knowledgeable about the releases and functions of the products.

Cash Register Experience

Maintaining P.o.S. functionality and cash register volume

Stocking and inventory management

Making sure product is readily available for customers.

Circle K, Topsham, Maine 03/2009 - 08/2010

Shift Leader / Sale Associate

Shift Leader

Making sure tasks are being completed on-time and properly by coworkers. As well as covering

shifts when coworkers are sick or absent.

Sales / customer service

Assisting customers with their purchases and fueling needs. Keeping the customers

knowledgeable about the releases and functions of the products.

Cash Register Experience

Maintaining P.o.S. functionality and cash register volume

Stocking and inventory management

Making sure product is readily available for customers. Placing and checking orders to maintain

product volume.

Maintain and assist with fuel stations

Maintaining the environmental integrity of eight (8) fuel stations. Containing and cleaning fuel

spills.

United States Air Force, Shaw AFB, South Carolina 09/2004 - 09/2008

Senior Airman / E-4

• Maintain and test avionics systems and onboard computers on multiple F-16CJ and CG

models, F-117, RQ-1, AND CV-22 aircraft.

• Assisted in training 7 Airmen whom were lower ranking than myself

• Shaw AFB Honor Guard (2007-2008)

• Performed security detail during war-time exercises and as replacement during security

squadron deployment

EDUCATION

Southern New Hampshire University Brunswick, Maine

Information Technology in Computer Sciences and Programming

2010

• Associates in Science degree awarded May 2012

• Continuing for Bachelors in Science degree

Designed to promote a working knowledge and understanding of computer information,

technology concepts, skills, and capabilities that support the academic and professionally related

goals and requirements. Concepts to master include the fundamentals of computer information

technologies along with issues that affect people today such as: Internet and other network

technologies, web publishing, digital media, hardware, software, file and database management,

information security, viruses, and spyware, social impact, as well as algorithmic thinking and the

limits of computation.

United States Air Force Technical Training Keesler, Mississippi + Wichita Falls, Texas

Avionics and Computer Sciences 2004 - 2005

• Trained in avionics systems and onboard computers on multiple F-16CJ and CG models,

F-117, RQ-1, AND CV-22 aircraft.

• Data conversion: binary/decimal/hexadecimal

• electronic schematics/diagrams

• soldering and wiring

Maine Vocational Region #10 Brunswick, Maine 2001 - 2004

Commercial Arts, GPA: 3.8

Training in graphic design, multimedia collaboration, and advertisement

Credits awarded towards High School diploma.

• Honorable Mention: VICA 2003 – Commercial Arts - Misc. Demonstration

• Honorable Mention: VICA 2004 – Commercial Arts - Misc. Demonstration

Mt. Ararat High School Topsham, Maine 2000 - 2004

GPA: 3.4

SKILLS

• Type 85+ WPM

• Knowledge of Windows/Microsoft (v. 3.1 – 8 Professional), Apple (OSX 10.0 – 10.8),

Linux (Ubuntu and Fedora)

• Computer internal/external components.

• Proficient in Microsoft Office Suite, Adobe Multimedia Creative Suite,

Encryption/Decryption software, Driver software, VoIP systems, Remote Access

software, Servers, POP3, etc.

• Varying knowledge of HTML, Flash, CSS, Java Script, Visual Basic, C/C#/ C++, php,

BASIC, GameMonkey

• Knowledge in Object Oriented Design (OOD) and Systems Analysis.

• Money handling and accounting skills

• Able to work in fast and/or slow paced environments

• Speaks fluent English, basic Japanese

A+ Certification Ready

Program Version Suites

Ad-Aware

Adobe Acrobat X Ver. 3-6 Adobe Suite CS 2-6

Adobe After Effects Adobe Suite CS 4-6

Adobe Audition Adobe Suite CS 4-6

Adobe Dreamweaver Ver. 3-6 Adobe Suite CS 2-6

Adobe Encore Adobe Suite CS 4-6

Adobe Flash Player

Adobe Flash Professional Ver. 4-11 Adobe Suite CS 4-6

Adobe Illustrator Ver. 3-6 Adobe Suite CS 2-6

Adobe InDesign Ver. 3-6 Adobe Suite CS 2-6

Adobe Photoshop Ver. 3-6 Adobe Suite CS 2-6

Adobe Premiere Ver. 3-6 Adobe Suite CS 2-6

Adobe Reader Ver. 3-10

Adobe MUSE Ver. 1.1

Advanced SystemCARE Ver. 3-5

AIM

Audacity

AutoCAD

AVAST AntiVirus

AVG AntiVirus

Azureus / Vuze

belarc advisor

BitDefender

Carbonite: Online PC Backup

CCCP Codec Pack

Ccleaner

Comodo Firewall

Corel DRAW

Corel PaintShop

DAZ3D

DETTO Wipe Drive Pro

Driver Genius

DriverPackSolution Ver. 9-11

EASEUS - Partition Master

Eclipse - JAVA Script Writer

Eraser

ESET NOD32 Antivirus

ESET Smart Security

EuroSoft Diagnostics

Fruity Loops Studio

Google Chrome

Google Documents

gotomypc remote access

HiJack This

Intuit QuickBooks

iTunes

Kaspersky AntiVirus 2005-2012

Kaspersky Internet Security 2005-2012

Kaspersky PURE 2005-2012

Kindle for PC

LogMeIn remote access

LoJack

MalwareBytes Ver. 1.4-1.62

McAfee Total Protection

MEO encrypt-decrypt

Microsoft Access

Microsoft Excel 2003-2013

Microsoft OneNote

Microsoft Outlook 2003-2013

Microsoft Powerpoint 2003-2013

Microsoft Publisher

Microsoft Security Essentials

Microsoft Server

Microsoft Visio

Microsoft Word 2003-2013

Mozilla FireFox Ver. 3-14

Mozilla Thunderbird Ver. 12-14

Norton 360-****-****

Norton AntiVirus 2006-2013

Norton Ghost

Norton Internet Security 2006-2013

Norton ONE 2013

Ver. 9-11

NUANCE Dragon Naturally Speaking

Odin HDD Encryption

PC Doctor

REAPER Audio Production Studio

RecoverMyFiles

Recuva - File Recovery

Restoration

Rosetta Stone Ver. 2-Totale

ShareMouse

Skype

Sophos

Spybot - Search and Destroy

Symantec pcAnywhere

TeamViewer

TrendMicro Titanium AntiVirus 2010-2012

TrendMicro Titanium Internet Security 2010-2012

TrendMicro Titanium MAXIMUM SECURITY 2010-2012

Trillian

TrueCrypt encryption

TuneUp Utilities

TurboCAD

Ultra Monitor

Ventrilo

Vipre AntiVirus

Virtual Clone Drive

VISUAL BASIC 2010 EXPRESS

VNC Remote Access

Webroot AntiVirus

Windows / Mac Parallels

Windows Easy Transfer

Windows Live Essentials

Windows Server 2003/2008/2012

Windows VirtualPC

WinRAR

WYSIWYG Web Builder

YIM

Operating System Version

Android 2.1 - 4

Linux Fedora 15 - 17

Linux Ubuntu 10 - 12.04

OSX 10.1 - 10.8

Windows 3.1 - 8 Professional

Language

BASIC

C#

C++

ColdFusion / CFML

CSS

GameMonkey

HTML

JAVA

Perl

Php

Visual Basic

REFERENCES

Scott Lochrie – Olive Garden, General Manager

843-***-****

Bob Gilchrist – Advantage Technical Resourcing, Client/Consultant Representative

781-***-****

Christopher Lemiuéx – Staples, Assistant Manager / EasyTech supervisor

207-***-****

DeJuantez Sims – GameStop, General Manager

207-***-****

Nichole Rogers – Midcoast Hospital, Food and Nutrition Aide

207-***-****

Contact this candidate