Customer Service Sales Representative
Resume:
Michael R. Greenbank
Lafayette, IN 47905
****************@*****.***
Objective: To obtain a challenging position in the architecture/interior design field, where my education, skills, and experiences will be applied to grow my talents and benefit your company.
Work Experience:
Service Coordinator - OneTouch Security Plus, Lafayette, IN July 2010 – Present
• Oversee technician schedules to guarantee fast customer service
• Serve as the customer interface to company security systems
• Schedule customer service requests and strategized best daily itineraries
• Review customer account reports in order to intercept technical problems
• Conducted outbound calls to customers to schedule routine services
Paraprofessional - Tri-County Middle/Sr. High School, Wolcott, IN Aug. 2009 – July 2010
• Guided student through daily routine to ensure smooth transitions
• Drove special needs student bus route
• Coached middle school and varsity track and field and cross country
• Executed lesson plans that were prepared by the primary teacher
Sales Representative - Pacific Sunwear, Lafayette, IN/ Muskegon, MI May 2008 – Oct. 2009
• Directed customers to the best options to enhance their shopping experience
• Sold customers in purchasing merchandise
• Reset the floor displays and assisted with shipment distribution
Architectural Drafting Intern – BMA Architects, Muskegon, MI Feb. 2008 – April 2008
• Drafted basic floor plans and cross-section plans utilizing Auto CAD
• Modified current architectural plans
• Trained alongside head architect and assisted in daily operations
Architects Assistant - FBi Buildings, Remington, IN May 2002 – Aug. 2002
• Printed project building plans ensuring accuracy
• Organized codes and suite library in a designated office space
• Arranged project history in the company’s database
Education:
Baker College of Muskegon March 2008
Associate Degree of Applied Science
Specialty: Architectural and Construction Technology
Ivy Tech Community College Fall 2011 - Present
General Studies
Core Classes:
Architectural Drafting I & II
Commercial Architectural Drawing I & II
Computer Aided Architectural Drawing I & II
Building Materials and Construction
Surveying
Structural Analysis
Mechanical Systems
Construction Cost/Estimating
Integrated Physics
Builder License/Laws
Architectural CAD Presentations
Building Codes and Construction
Intermediate Algebra
Trigonometry
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