THOMAS ALBERT BROOKS

C: 805-***-**** zi1m97@r.postjobfree.com F: 805-***-****

EXPERIENCED QUALITY ASSURANCE PROFESSIONAL

Over thirty five years of diversified quality and program analyst experience in government procurement, management, quality assurance, process and product assurance management and product acceptance within complex environments for government procurement and technology within Department of Defense. Demonstrated performance and leadership in government procurement and product acceptance. Manage teams on new product acceptance resulting in product delivery to the war fighter. Additional expertise in building solid internal / external customer relationships and in bringing innovation with real-time government business solutions. Development of surveillance strategies and successfully launch new processes and services globally that drive process improvements while meeting agency mission objectives.

Strategic and Surveillance Planning

Test and Acceptance

Drawings and Specifications

Product Acceptance and Inspection

Non-destructive Test and Acceptance

Process Surveillance and Acceptance

Process Analysis and Improvement

Statistical Analysis

Program/Project Management

Quality Assurance Management

Procedural/Policy Writing/Training

ISO-9000 and MIL STD Reviews

PROFESSIONAL EXPERIENCE

DEFENSE CONTRACT MANAGEMENT AGENCY, Port Hueneme, Ca. 2005 – 2011

Quality Assurance Manager

Support Divisional Director on Quality Assurance Agency wide issues and concerns related to quality assurance and inspection initiatives.

• Perform quality audits in accordance with MIL STD and ISO-9000 requirements.

• Generate quality management system procedures for Agency QA Process Instructions.

• Develop strategic and tactical actions to increase efficiency with QA configuration management, in-plant quality surveillance/evaluations and targeted areas of concern.

• Create communications for the QA arena and networks to increase quality management system awareness and growth generating an 80% improvement in effectiveness.

• Produce actions plans and assist the Operations Directorate in measuring progress against targeted QA processes resulting in 90% compliance to Agency Directives.

• Develop fully integrated strategies and surveillance plans for field activities and Contract Management Offices for all agency and local initiatives.

• Oversight of NASA specific processes including Non-Destructive Testing, providing leadership and training.

• Manage process improvement support processes for specific priority quality assurance teams.

DEFENSE CONTRACT MANAGEMENT AGENCY HQ, Springfield, VA. 2001 - 2005

Senior Program Analyst, Loaned Executive, Quality Assurance Manager

Managed multifunctional team involved in Defense Agency policies development and deployment. Primary function was the performance of contract management systems development in accordance with federal laws, regulations, policies and procedures.

Strategic planning on major defense programs and services to be executed at lower level field activities.

Create and deploy agency level policy for a variety of special interests and process improvements.

DEFENSE CONTRACT MANAGEMENT AGENCY, Carson, CA 1995- 2001

Quality Assurance Manager / Director Program Integration

Performed as the Director within the Division and managed a multi-functional team to provide guidance and policy to Agency program support.

Executive level program integration support to drive program level support from the division office.

Managed teams and services alliances to ensure product plans/roadmaps met target strategic planning requirements in the agency.

Launch new processes and services offered in all division to ensure Field readiness and product readiness that included training, support, and services.

Featured speaker at customer events, executive meetings and symposiums for directorate products and services solutions.

Defense Contract Management Agency, Palmdale, CA. 1991 – 1995

Quality Assurance Specialist, Branch Chief

Responsible for supervising a management team of quality assurance personnel overseeing contract operations at major defense facility.

Managed senior level quality assurance managers within the organization. Work key QA segments to drive the strategic and surveillance planning objectives for expansion and development of Agency wide initiatives.

Lead management teams and panels of designated programs to aid quality assurance specialists in implementation of their QA programs.

Expert authority for quality assurance interpretation and the focal point for Agency QA policies, implementation methods and practices for assigned programs.

Defense Contract Management Agency, Rocketdyne, CA. 1988 – 1991

Quality Assurance Specialist, Section Chief

Inspection team supervisor responsible for performing physical inspections of major weapons and spacecraft systems, aircraft components and assemblies as specified by engineering drawings, specifications and FAR requirements.

• Supervised 23 plant inspectors and managed all quality assurance personnel.

• Utilize a wide variety of specialized equipment and methods to detect metal fatigue, corrosion, and dimensional characteristics to decrease deficiencies and failure rates.

• Managed employee results of historical records, trends, deficiencies, and corrective action plans. Developed specialized procedures while providing leadership.

• Directed inspection teams responsible for quality assurance and inspection documentation in accordance with Agency procedures.

• Supervised inspector verifications ranging from witnessing welders tests to checking torque wrenches on specialized calibrating equipment to ensure 100% product acceptance rate.

Defense Contract Management Agency 1980 – 1988

Quality Assurance Specialist, Inspector

Responsible for performing physical inspections of major weapons systems, aircraft components and assemblies as specified by engineering drawings, specifications and FAR requirements.

• Inspections of aircraft, rocket propulsion, mechanical, electrical and precision components and systems.

• Utilize a wide variety of specialized equipment and methods to detect metal fatigue, corrosion, and dimensional characteristics.

• Established records, trends, and identified deficiencies. Administer corrective action and forward inspection results to Engineers for evaluation. Created specialized procedures while providing leadership and training.

United States Navy 1974 – 1978

Gun Fire Control Technician – Electronics and Electrical Technician

Mechanical, electronic, and optical equipment controlling naval guns, following blueprints and diagrams and using hand tools and testing devices: inspects and cleans optical equipment, installing new eyepieces as necessary. Adjusts and lubricates gyroscope. Repairs and replaces parts of motors and remote control equipment, communications equipment, and electronic equipment, using hand tools and standard test equipment. Participates in bore-sighting and aligning guns. Tests wiring circuits, following blueprints and diagrams.

EDUCATION

Defense Acquisition – Level III Certificate -Quality Assurance / Product Assurance

Bachelor of Science, Psychology - Chapman University, Orange Ca. (DNG) 124 Credits

Associate in Arts El Camino College, Torrance, Ca.

TECHNICAL BACKGROUND

Management and Quality Training

Inspection Techniques

Quality Management Systems

NDT Inspection Techniques

Process Improvement Opportunities

Product/ Customer Services

Quality Assurance Consultative

Strategic Planning Management

Policy Development

Earned Value Management Analysis

ISO-9000

Awards / Recognition

US Army Executive of the Year

Sustained Superior Performance Awards

United States of America / Vice Presidential Hammer Award

Various Career Team Awards for Recognized Achievement

Individual Annual Cash Awards for cross-functional teamwork on Major Program Support Outstanding Service Awards

Department of Defense Moreland Award for Combined Federal Campaign

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