Customer Service Data Entry

**** ********* **** ******, ******* BEACH, FL - **064

PHONE 954-***-**** • E-MAIL ********.*.********@*****.***

DANIELLE S GONZALEZ-AMMIRATA

OBJECTIVE:

Seeking a position where effort, efficiency, and quality of work are both expected and praised, and where I can best apply my skills and work ethic towards the overall progression of the company.

SUMMARY OF QUALIFICATIONS:

Outstanding written and verbal communication skills.

Very strong interpersonal skills, fast learner.

Good at prioritizing tasks and detail-oriented.

3 years of combined educations and experience customer service data entry and software applications.

Bilingual – Fluent in English and Spanish (speaking, reading, and translating.)

60-75 wpmn

Proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel, etc)

Work well with others – team player.

WORK EXPERIENCE:

April 2011 – Present SipRadius, LLC Coral Springs, FL

Building Computer Technician

Assemble, test, repair computers as per engineer specifications.

Inventory.

Researched market for computer parts and innovation hardware.

Data entry.

April 2010 – June 2010 US Census Bureau Ft. Lauderdale, FL

Enumerator

Planned work by reviewing assignment area to determine organization of neighborhoods and locate households for conducting interviews.

Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms.

Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties.

Met daily with supervisor to review and submit work, and receive additional instructions.

January 2007 – February 2008 CHCS Services Weston, FL

Interviewer

Conducted telephonic interviews.

Customer service.

Data entry.

EDUCATION

2009 J.P. Taravella High School

Coral Springs, FL

High School Diploma

REFERENCES

Available upon request.

Contact this candidate