ROBERT M. BACLAGAN
**** ******** ** * Chula Vista, CA 91913 * 619-***-**** * ***************@*********.***
IT MANAGER/SENIOR ORACLE DBA
Hands-on technical leader, project manager and DBA professional with 20+ years experience within multiple leadership roles. Able to synergize technical knowledge with business acumen and strong customer relationship development. Skilled in quickly assimilating project goals, benchmarks, performance metrics and surpassing expectations. Passionate in leading a team-centered effort to resolve issues, oversee complete project life-cycle and maximize business/IT resources.
IT Project Management * Product/Service Development * Troubleshooting * Root Cause Analysis
Proactive Solutions * Data Management * Security * Data Migration * Customizations Infrastructure Teamwork * Strong Oral/Written Communications * Leadership * Project KPIs * Deadlines
QA/QC * Technical Resource Strategy * Product/Service Roll-Out * Workflow Streamlining
3rd Party Vendor Development * Financial Duties * Administrative Skills
PROFESSIONAL EXPERIENCE
INTUIT CORPORATION – SAN DIEGO, CA 2000-PRESENT
IT Manager/Database Administration
Leveraged 20+ years in proactive database administration, cross-functional team leadership and in-depth technical knowledge to take on wide ranging, progressive roles including oversight of 15 DBAs (both Oracle and SQL Server Specialists). Oversaw MySQL 5.x databases supporting a tax wiki initiative and multiple shared services. Championed SOX and PCI compliant processes and roadmaps for database environments. Collaborated with multiple Business Units, Security and Compliance personnel to oversee the entire project life cycle including QA/QC and final code promotion for various Tax and Small Business initiatives. Supervised 24/7 Oracle 10.2.0.3.x to 11.2.0.x databases (standalone and RAC environments). Used HR skills in staff evaluation, prioritization, workflow and monthly formal reviews. Troubleshot to resolve gaps in database patching and fix SOX gaps.
Key Accomplishments
* Requested personally to administer the San Diego Data Center shutdown for Enterprise Applications.
* Spearheaded expert database creation, performance tuning (Statspack, AWR, ADDM) storage, backup/recovery, database cloning (RMAN and Veritas), on call duties and Unix shell scripting.
* Served as Project Lead for RAC, RMAN, ASM In 10G 11G environments on Linux and Oracle Virtual Machine Platforms.
* Gained “hands on” expertise in Redhat Linux, VMWare as well as Sun, Compaq Tru64, NT, Dell, HP and database administration tasks ranging from Oracle 9i to 11g.
SAN DIEGO UNIFIED PORT DISTRICT – SAN DIEGO, CA PRIOR TO 1992-2000
Data Processing Manager
Progressed to increasing levels of leadership and responsibility due to a track record of meeting/exceeding project goals and willingness to take on additional roles such as managing 3rd party vendors and supervising 3 Oracle Programmers. Executed all duties in effective project management of an Oracle-based Financial Management Information System with modules including labor Distribution, Payroll, Work Order Tracking, General Ledger, Motive Equipment, Usage, Fixed Assets, Expense Allocation and Expense Reporting. Created software requirements, C and SQL*FORMS program development specs. Developed skills in interviewing, staff management and leadership.
Key Accomplishments
* Performed database modeling, testing and design.
* Provided PRO*C and SQL*FORMS programming assistance.
* Administered physical/logical modeling for Oracle RDBMS, AIX system administration, installation, upgrade, and applying patches for OS and database.
EDUCATION
Coursework ~ Finance and Information Systems
San Diego State University – San Diego, CA
Coursework ~ Finance
Southwestern Community College – Chula Vista, CA
TECHNICAL SNAPSHOT
MySQL Bootcamp
Database Administration and Development
Oracle Golden Gate Administration 10.x and 11.x
Oracle 11g New Features
Oracle Real Application Clusters
Oracle 10g New Features for Administrators
Oracle 9.x New Features for Administrators
Oracle 8.x Enterprise DBA Architecture and Administration & Backup and Recovery
Peoplesoft PeopleTools I
Data Management Tools
Database Upgrade
Server Administration
Enterprise DBA - Performance and Tuning
Enterprise DBA - Network Administration
Oracle Relational Database Theory and Modeling
Oracle Developer 2000
IBM AIX system administration I and II
PROFESSIONAL CERTIFICATIONS
Data Processing, Coleman College
Certified ITIL V3 Foundations, Pink Elephant