Daniel (Dan) Frey
email: *******@*****.*** Ph: 618-***-****
Summary:
Sr Telecommunication Engineer with 13 years of IT experience and electronics repair.
LAN/WAN Network administration Windows Systems Configuration and Optimization
Unix/Linux Sub Systems Configuration Corporate Network Security
Shell and Perl programming Open Source Technology Research
Skill Set:
OS - RHEL ES/AS/WS 3.X-5.X, Fedora 1.x-10.x, HP-UX 10/11, Ubuntu 5.x-10.x,
VMWare, Workstation – XP/Vista
Programming - Shell Scripting, awk, grep, sed, Perl
Monitoring - HP OpenView, Zabbix, MRTG
Hardware Routers - Cisco 3200, 2600, 800 series,
Hardware DSL - Adtran, Motorola, Lucent Netopia, Speedstream, Linksys
Switches - Dell Powerconnect 3024 & 5024, 3Com 3824 3870 & 4250, Cisco 2016
Professional Experience:
Senior Network Technician Nov 2009 – April 2010
Home Telephone Co.
Central office technician responsible for the hardware and software of the phone system and internet connection for the village of St. Jacob. Maintaining a six sigma uptime for the systems.
Worked with outside technicians and customers on installing DSL, Cable TV and Phone service
Managed daily work load from ticketing system to work on installs and problems
Pro actively monitored network and phone service and reported issues and resolution to upper management
Worked independently on projects and documented steps and time to complete the task.
Install and configure network LAN and WAN equipment
Provision, install and troubleshoot computer/server hardware and software
Network and Communication Specialist Jun 1999 – Jun 2009
Cassens Transport Co, Edwardsville IL
Network communication specialist responsible in management of entire corporate networking which involved from racking to administration. Responsibilities also including 99.99% site uptime.
Manage, setup and troubleshoot corporate WAN using VPN, frame relay, DSL, T1 and DS0 connections
Manage, setup and troubleshoot corporate LAN in a Linux and Unix environment using NMS, SNMP and open source utilities
Configure, document and manage network equipment including 3Com switches, Cisco Routers and Cisco switches
Manage and troubleshoot wireless 802.11b/g networks and wireless hand held computers
Work with phone companies and service providers to order and troubleshoot WAN connections and Telephone lines
Setup and deploy small VOIP phone systems
Manage and verify data communications via FTP, SFTP, email with external companies for EDI purposes
Monitor shell scripts, Perl scripts and logs used in data communication
Travel to new locations to setup and verify hardware and to assist
users on the use of hardware and software
Work remote employees over the phone with hardware and software issues
Create, install, verify and repair Cat3, Cat5 and Cat6 cabling
Document work duties, changes and setup procedures
Level II NOC Technician Aug 1998 – Jun 1999
Bridge Information Systems, St. Louis, MO
Monitor and troubleshoot customer T1, DSO and frame relay network connections
Monitor and troubleshoot corporate WAN connections
Used HP OpenView to assist in reporting and verify LAN/WAN equipment and connections
Work with service providers and customers to verify network equipment and assist with troubleshooting
Update trouble tickets with resolution to problems and report results to customers
NOC Technician Sept 1997 – Aug 1998
Consolidated Communications, St.. Louis, MO
Manage and troubleshoot T1, DS0 and frame relay network connections
Used HP OpenView to monitor WAN equipment and connections
Install and assist in setup of customer T1, DS0 and frame relay network connections
Used DACS to make cross connects and verify circuit statistic
Provide customers with updates to installs, disconnects and moves of their provided lines
Update trouble tickets and install orders and report results to customers
Telephone Technician Aug 1996 – Jul 1997
SBC, St.. Louis, MO
Manage and work from trouble tickets and install orders for phone lines
Verify customers phones lines were installed and working correctly
and keep customers updated with progress
Assist customers with correct placement phone lines and phones
Update trouble tickets with resolution to problems
Protective Relay Electronic Technician Nov 1987 – Aug 1996
Basler Electric, Highland, IL
Test and troubleshoot electronics to the component level
Document the final test results of protective relays
Worked with R&D and engineering departments to suggest hardware improvements
Work independently and with groups to improve procedures
Manage work load based on delivery due dates
Travel to customer sites for training, demonstration, repair and updating of equipment
Education Associates of Applied Science Aug 1985 – May 1987
Communication Electronics
Ranken Technical College