Glenda F. Pleasants
Randolph, Massachusetts 02368
Contact: 339-***-****
Email: ***************@***.***
Objective: Bartender
Qualifications:
I am an employee with strong work ethics; I specialize in getting tasks done in a professional and timely manner. I am a reliable, punctual worker, with the
understanding of how to accomplish all aspects of job requirements. I am a quick study, a teacher and a mentor.
I possess the qualities and knowledge of working in a high volume; fast paced environment- as well as incorporating a great personality providing hospitality. I have over eight years experience in the hospitality field.
Education:
Certificate TIPS, Professional School of Bartending
Certificate TIPS, Professional School of Bartending
Certificate of Mixology, Professional School of Bartending
Certificate Retail Management, Allied Domecq QSR
Certificate Human Resources, Allied Domecq, QSR
Certificate Basic Management Training, Allied Domecq, QSR
Certificate Shift Leader Training, Allied Domecq, QSR
Certification Food & Beverage Management,
Educational Institute of the American Hotel & Motel Association, Newbury College
I am currently enrolled at Newbury College, where I am working towards my Associate’s Degree in Hotel / Resort Management.
Employment
Sheraton Braintree Hotel, June 2009- Laid Off in February 2010
Bartender
Braintree, MA 02184
Full service Bartender
May 2004 - June 2009
Bartender
Piccadilly Pub
Randolph, MA 02368
I was a full service Bartender with POS experience and Keno/Lottery.
My shifts included opening and closing the bar- My responsibilities included:
Full bar service - I serviced the waitresses- as well as tend bar/waitress 20 bar
stools and 8 tables
January 2nd 1998- April 2004. Dunkin’ Donuts
Manager
Washington St. Braintree MA 02184
I am a former successful manager of an extremely high volume Dunkin’ Donuts.
My responsibilities included: Front line customer service, supervision of 30 plus employees,
Scheduling, hiring, firing, payroll, handling of cash and deposits- Food Costs & Balance sheets.
I also took it upon myself to handle maintenance of the establishment.
I gave up my position to pursue the Hotel/Restaurant aspects of hospitality.
September 1992 - December 1997, Machine Operator
Progress Printing, Lynchburg, VA
My responsibilities included: Set up & Operating machines for various products involving
Paper distribution and book bindery.