Customer Service Representative
Resume:
Roderica M.Milton
College Park Md. 30291
E-mail: **********@*****.***
OBJECTIVE:
To secure a challenging career as a R Guest Services Representative, which emphasizes my personal growth, and professional achievement.
QUALIFICATIONS:
Organized individual
Ability to successfully interface with all levels of management.
Excellent communication skills
Experienced in Microsoft Word, Excel, and Quick Books.
EMPLOYMENT HISTORY:
07/09 – 10/11
T -Foy Trucking Company Executive Assistant Atlanta, G.A.
Manage and maintain executives' schedules.
Administer Payroll.
Open, sort, and distribute incoming correspondence, including faxes and email.
Order supplies and maintain company’s records/ management systems.
Prepare agendas and make arrangements for committee and board meetings.
04/07 – 01/09
Info NXX Customer Service Representative Mcleansville, N.C.
Confer with over 300+ customers by telephone concerning directory assistance.
Provide Business & residential listings.
Give directions to cellular customers.
02/04 – 05/07
Cingular Wireless Customer Service Representative Greensboro, N.C.
Confer with customers by telephone or in person.
Provide information new products and services.
Activate and cancel accounts and obtain details of customer complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Solicit sale of new and additional services or products
EDUCATION:
10/09-10/10/2011 Everest University Online Tampa, F.L.
Graduate Associates Degree Business Administration
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