Michael Rodriguez
**** ******** ******* *******, ** 32725. ************@*****.*** 386-***-****
Personal Summary
Professional History
Robert Half Technology, Orlando, FL (October 2010- current) Computer/Network Technician- implementing, maintaining, LAN, WLAN, PC Repair, Network trouble shooting.
Protecto Wrap Company, Denver, CO (August 2008- May 2010) Eastern Regional Sales Manager- including the Caribbean, South & Central Americas Responsibilities included supervising over 40 outside sales representatives, establishing new accounts and setting up distribution channels. Training of Architects, Engineers, and end users. Developing new waterproofing systems and detail drawings, translating installation guidelines into Spanish, resolving warranty issues, researching competitors.
Sealoflex Inc, Charleston, SC (July 2004 - July 2008) Technical & Representative -Served as customer support for new and existing accounts, generated sales leads, trained architects, engineers and contractors, opened new distributors. I saved the company millions of dollars in wrongful warranty claims. I performed numerous field forensic inspections.
Flamingo Oil Company, Miami, FL (July 2000 - January 2004) Outside Sales Manager- Establishing new accounts, managing house accounts, overseeing deliveries, collections for past due accounts.
Jackson Memorial Hospital, Miami, FL (July 1996 - July 2000) Emergency Medical Technician/Paramedic In this position I was responsible for giving quality care in both cardiology and emergency facilities. ECG monitoring technician.
Education/ Skills
• Associate in Science- Miami Dade College, Miami, FL Major in Emergency Services Dec 1995
• Comp TIA A+, Comp TIA Network+, Microsoft Server 2008 R-2
• Proficient in Windows OS, Mac OS, Lotus Notes, Microsoft Office, ACT, and CAD.
• IBM Maximo Ticketing system, AVAYA VoIP,
• Mobile Platforms- Android, IPhone IOS, Microsoft Windows 7 mobile and Blackberry IOS
• Dale Carnegie Sales Advantage Course Public speaking motivating customers in sales/training.
• CSPA Product Care Risk Management