Medical Practice Administrator/ Medical Practice Manager

CAROLYN D. STINNETT

***************@*******.***

OBJECTIVE: To establish a challenging career as an Administrator/Manager where I can contribute

the skills and knowledge that I have gained, with the opportunity for personal growth

EDUCATION: Strayer University 2008

Bachelor of Science Degree in Business Administration

· Graduated with a 3.7 GPA

· Masters Degree in Health Services Administration (expect to complete in Fall 2010)

ECPI Technical College 2000

Associate of Applied Science Degree in Computer Programming/Networking

· Graduated with a 3.75 GPA

Southside School of Practical Nursing 1989

· Graduated with a 4.0 GPA

COMPUTER SKILLS

LANGUAGES: Visual Basic, COBOL, C, FoxPro, AS/400, RPG, SQL and Web Page Development

BUSINESS Access, Excel, Word, PowerPoint, Outlook, Medic, Peachtree, Quicken, QuickBooks, Misys

SOFTWARE: ACT, Goldmine, Filemaker, Brickell, Cortex, PCN, Paytime, Ntierprise, Allscripts, Medinotes,

Eclipsys, Code Blue, Payerpath and Imageworks

EXPERIENCE: Tri City Surgical Associates 2006-2009

Practice Administrator

· Responsible for evaluating and improving office policies and procedures

· Developed more efficient billing/collection procedures and increased practice income

· AR/AP/ Payroll/ PR taxes/ QA/ QI / Internal audits, Financial oversight and reporting

· Medical billing (coding, charge entry, post payments, claim/account resolution)

· Human Resources/ Staffing/ Legal and regulatory compliance

· Advanced computer and network maintenance/ training/ transition to paperless system

· Supervised administrative, billing and nursing personnel

· Contract negotiations/ Project management/ Strategic Planning/ Marketing

Pediatric and Adolescent Medicine 2005

Practice Manager

· Responsible for evaluating and improving office policies and procedures

· Responsible for evaluating practice management and EHR software

· Developed and implemented collection procedures and reduced A/R

· Credentialing/ Contract negotiations/ Project management/ Strategic Planning/ Marketing

· Ordered medical and office supplies/ Inventory control

· AR/ AP/ Payroll/ PR taxes/ QA/ QI/ Internal Audits/ Financial oversight and reporting

· Managed and trained staff, students and volunteers

Capitol Pediatrics 2004-2005

Billing Manager

· Medical Billing/Coding/ Insurance verification/ QA

· Developed and implemented policies and procedures for collections

· Claims and patient account resolution

Richmond School of Health and Technology 1995-2005

The Virginia School of Career Development/ Beta Tech

Instructor

· Taught Medical billing and coding program

· Taught Medical Assistant program and Certified Nursing Assistant programs

· Taught Phlebotomy/EKG program and Pharmacy Technician program

· Developed and implemented syllabus and tests for each program

Carolyn Stinnett

804-***-****

Bostwick Laboratories 2003-2004

Operations Manager/Accounts Receivable Manager

· Managed staff in billing and transcription departments

· Medical Billing/Coding/Collections

· Developed and implemented policies and procedures for the billing department

· Developed and implemented claims follow up and collection procedures

· Negotiated and obtained insurance contracts, payment arrangements and discounts

· QI/ QA

Welcome Homecare 2002

Office Manager/Patient Care Coordinator/Billing Supervisor (Interim)

· Medical Billing/Coding/Collections and Administrative duties

· Accounts Payable/ Accounts Receivable/ Payroll

· Ordered Supplies

· Human Resources/ Staffing

· Marketing/Sales/ Recruiting

· QI/ QA

LA Weight Loss 1998- 2001

Medical Weight Control Clinic

Manager/Counselor

· Managed counselors

· Marketing/Sales

· Counseled clients concerning nutrition and weight management

· Accounting/Collections

· Inventory/ordered supplies

· Phlebotomy

Dr. Blake and Dr. Davy 1992-1998

Dr. George Porter

Dr. Rose III and Dr. Turner

Front office Coordinator/Medical Assistant/ Lab Manager

· Managed Medical Assistants

· Scheduled appointments/ order entry

· Collected and posted copays and payments

· Assisted physicians as needed

· Handled customer service issues

· Performed laboratory tests

· QI/ QA / Maintained QA logs

St. Mary’s Hospital 1989 -1996

LPN-B

· Performed all nurse duties (Orthopedics and Med/Surg)

· Computer charting/ order entry

· Trained new employees in all duties required by nursing personnel

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