Customer Service Sales

Mizue O. Hatchett

Phone: 703-***-****

Email: *********@*******.***

Address: **** ***** ***, ****** ** 22079

Objective: Seeking a position as an Foreign Language Instructor using oriented skills and experience.

Computer Skills: Proficient in Macintosh and PC. PC Literacy with extensive experience using MS Word, MS Excel, MS Power Point, MS Access, and E-mail.

Language: Native speaker of Japanese with fluency in English.

Experience:

Jul. 2010 - Present Azuka-Bom LLC, Alexandria VA KAZAXE Instructor, Responsible for teaching intensive calisthenics, aerobics, and stretching to classes of up to 120 adults in various physical conditions; Applied music as a motivational tool for better results.

Sep. 2009 - May. 2010 Bell Flower Co, Kanagawa, Japan Sales Representative, Managed a busy flower shop, sales and customer service; Effectively arrange and manage all activities and programs in store.

Apr. 2007 - May. 2009 ANA, Dulles International Airport, Dulles VA Counter Service Representative, Assisted ticketing and passenger service for daily inbound/outbound flights at check in counter including business/first class, boarding gate and lounge.

Aug. 2007 - Oct. 2009 Blue Ocean Japanese Restaurant, Fairfax VA Waitress, Provided dining service for over 80 customers; Responsible for overseeing reservations, assisting in menu development, creating monthly shift and training employees, and serving as the restaurant's representative to the public.

Sep. 2004 - Oct. 2006 Varian Semiconductor Equipment, Kanagawa Japan Customer Service Representative, Provided support to the sales team, ensuring all sales and service objectives were met; Responsible for customer service in the digital equipment division, duties included answering customer inqueries, problem solving and providing detailed information on new products; Created quotations and invoices; Arranged schedule of engineers for repair works; Maintained a very good communication with each and every customer.

Education:

Apr. 1991 - Mar. 1994 Chiba Meitoku High School Graduated

Apr. 1994 - Mar. 1995 Watson English Conversation School

References: Provided upon request.

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