Customer Service Sales
Resume:
TeQuerra Bush
Hampton, GA ***28
********@*****.***
Objective
To secure a position that my education, knowledge, and skills can be utilized and contribute to the benefits of the organization.
Summary or Qualifications
Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively. Knowledge of social services with strong service and organizational skills. Highly trainable, fast learner and willing to undertake new and exciting challenges. Team-player: Quickly and easily establishes professional rapport with co-workers.
Employment History
Customer Service Representative MSR I 8/2010-3/2012
Palmetto GBA (A Subsidiary of Blue Cross Blue Shield of SC)
•Assisted members with plan benefits via telephone and make referral to outreach representative as appropriate.
•Document all members? issues and resolution in computer system.
•Receive and respond to all telephone and written correspondence inquires from members within established timeframes and policies.
•Educated members about the managed care services provided by the health plan.
Retail Clerk 3/2010-6/2010
Murphy?s Express (Columbia, SC)
•Provided prompt, efficient and courteous service to customers, both in and outside of the store.
•Ring customer sales on point of sale equipment. Receive cash and give correct change; process credit card sales correctly through terminal.
•Maintain a clean, customer friendly environment in and outside of the store location.
•Assist with inventory, stocking shelves and monitor ?sell by date? inventory.
Retail Store Associate/ Cashier 7/2009-10/2009
Target (Columbia, SC)
•Maintained the proper display of goods in the store and ensuring that they comply with the quality standards.
•Ensured that each customer received outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
•Assisted in ringing up sales at registers and/or bagging merchandise.
•Maintained the daily operation and cleanliness of the store fitting rooms.
Retail Associate/ Cashier 8/2006-7/2007
Best Buy (McDonough, GA)
•Utilized all relevant sales tools to drive profitable growth.
•Relationship selling products, services, solutions by getting to know the customers needs and solving their unique end to end needs.
•Asked lifestyle questions to thoroughly understand the customers needs, offered relevant services so that customers are able to make informed decisions about their purchases.
•Attended and participated in all required trainings and meetings.
•Prepared register area for customer transactions both at the beginning and end of my shifts.
•Completed accurate processing of all transactions.
Education
May 2008Dutchtown High SchoolHampton, GA
High School Diploma
August 2008-2009Georgia State UniversityAtlanta, GA
Major - Journalism
References
Available upon Request
Contact this candidate