IT Manager
Resume:
JAMES STEVEN RAY
**** ******** ****** ***** ****, TX 77450
********@*********.***
INFORMATION TECHNOLOGY EXECUTIVE
PROFILE
Summary: Energetic proven IT leader with over 20 years experience in the
energy and manufacturing industries. Well versed in strategy, planning,
standardization, consolidation, governance and implementation of cost
effective information technologies in support of business objectives and
goals. Extensive experience in identifying business requirements with best
practice processes and developing and/or implementing underlying enabling
technologies as solutions. Extensive hands on networking infrastructure
and Server 2000 - 2008R2 experience.
CORE COMPETENCIES
IT Process Improvement . Project Management . ERP Systems . Governance
Compliance
Systems Implementation and Infrastructure . Staff Development . P&L
Management
Enterprise Architecture . Cost Reduction and Control . Operations
Management
PROFESSIONAL EXPERIENCE
Medidata Solutions Houston, Tx
2012 December -Present
Manager IT System Engineering/Database Administration
Medidata Solutions is a leading global provider of SAAS based clinical
development solutions that enhance the efficiency of customer's clinical
trials. As a IT manager, responsible for managing a group of production
Database Administration resources, monitoring, troubleshooting and
repairing systems supporting in the Hosting Group.
Management of team of Database Administrators to maintain over 2000
production SQL 2008R2 instances
Responsible for production release schedule for SQL Database releases and
process related work orders associated with those releases
Developing and monitoring SQL metrics to measure performance and
availability
Maintaining Internal databases and SQL database servers to support
engineering and implementation teams in the development, quality assurance
and staging environments
Development of Process and Best Practices documentation
Key contributor to rollout of ZenDesk Helpdesk Tracking system
Insperity (Formerly Administaff) Kingwood, TX
2011- December 2012
Manager/ Supervisor IT for Performance Management and Organizational
Planning Division
Insperity, a trusted advisor to America's best businesses for more than 25
years, provides an array of human resource and business solutions designed
to help improve business performance. Insperity Business Performance
Advisors offer the most comprehensive Workforce OptimizationTMsolution in
the marketplace that delivers administrative relief, big company benefits,
reduced liabilities and a systematic way to improve productivity.
Additional offerings include MidMarket Solutions, Performance Management,
Expense Management, Time and Attendance, Organizational Planning,
Recruiting Services, Employment Screening, Retirement Services, Insurance
Services and Technology Services.
Management of team including Senior Build Engineers, Senior Microsoft
Engineers and SQL Data base Engineers responsible for the support, build,
release and deployment of SAAS products
Managed implementation and provisioning of new state of the art Cloud
Infrastructure running VMware on HP Blade/EMC SAN running Microsoft 2008 R2
environments . Achieved 100K cost savings by reducing the number of
physical servers by one third.
Implemented Maturity Model methodology to support automated builds and
deployments of SAAS products with Team Foundation Server 2010
Oversight of Development and Deployment for SharePoint 2007 Site to support
documentation and support requirements for division
Implemented proactive Monitoring of all environments with Nagios Server and
Solar Winds Monitoring tools
Development and implementation of Business Continuity plans to support
multiple SAAS products
J. STEVEN RAY
PAGE 2
Sercel Inc. (CGG Veritas) Houston, TX
1988 - January 2011
Manager, IT for North America 1995 - January 2011
For a $550,000,000 global leader in the seismic acquisition industry that
designs, manufactures, and supports integrated equipment for hydrocarbon
exploration in land, transition zone, ocean-bottom cable, marine, and down-
hole environments, directed six applications and infrastructure personnel
supporting multiple business segments in two countries, leveraging a
$3,500,000 operating budget.
Managed the migration of a single domain to a corporate-multisite 2003 AD
domain structure in 2008 and Exchange 5.5 to 2003 for 400+ users with no
down-time. Performed all migration, group policy, user account
configuration and desktop migration for the 2003 environment. Also
executed same migration for the current 2008R2 Server and Window 7
environment. Developed plans for the Exchange 2010 migration. Deployed
the following: Globalization of Active Directory (AD) Structure, Exchange
consolidations, and Firewall security centralization. Managed LAN/WAN
infrastructure and Microsoft Windows 2003/2008 R2 server environment for
six locations.
Supervised the Help Desk Support Team utilizing the Altiris Help Desk,
Notification, and Deployment system supporting 450+ users. Provided
application services to a global group of 3000+ users and led a team
managing a 75+ Server 2008 R2 server farm.
Managed and directed the Software Development and Reporting Team coding in
SQL 2008R2 Reporting Services, C#, Visual Basic, .NET, and AJAX. Hands on
experience as SQL DBA in SQL 2000 -2008.
Developed numerous strategic and disaster recovery plans, including
implementing Business Continuity Management (BCM) utilizing VMware Cloud
Infrastructure technology to ensure 100% uptime, encompassing all IT
operations: data replication, virtualization, offsite storage, and power
systems.
Planned and implemented the decommission of Tulsa, OK and Ponca City, OK
offices. Oversaw the data center re-design, installation, and move. Led
the implementation of multiple infrastructure upgrades including MPLS /
EVPN systems, core Nortel 8600 Routing, and 5520 POE switch hardware
Developed and implemented disk-to-disk-to-tape backup infrastructure
strategy for all servers and created a model for all backup processes,
reducing backup windows from 48 hours to eight hours. Implemented a new
Nortel BCM Phone and Voice Mail System for all Houston sites (300 phone
systems), incurring no down-time for the end users.
Achieved corporate governance initiatives by implementing IT SOX404
controls resulting in 4 successful annual audits. Achieved ISO9001
Compliance requirements for all IT systems in 2007. Implemented a Web-
based documentation system to support compliance by staff members.
Negotiated and procured vendor contracts for data, voice, cell phones,
hardware, software, and support.
. Led the initiative to improve labor collection and inventory controls
by automating shop floor activities, utilizing time / attendance
software and bar coding, resulted in an inventory reduction of
$10,000,000.
. Reduced telecommunications annual spending by $400,000 by migrating
from Frame Relay to VPN technologies over Internet, and adopting
broadband in smaller locations.
. Managed and maintained a lean environment by utilizing independent
contractors, reducing annual spending on Full-Time Employees (FTE) by
$300,000.
. Implemented ITIL and ITIM best practices
J. STEVEN RAY
PAGE 3
Sercel Inc. continued
Key contributor for the implementation of a single global Fourth Shift ERP
instance, employing a $2,000,000 capital budget. Consolidated multiple
planning systems from acquired companies into Sercel's ERP instance.
Designed / implemented the HR ADP Payroll and Empower Attendance Interface
system, transitioning from a paper card system for 1000+ employees to
electronic timekeeping, reducing processing of time cards from one day to
two hours.
Utilized SharePoint MOSS 2007 as the standard platform facilitating the
sharing and collaboration of proposals, Computer Aided Design (CAD), and
document control. Supervised the implementation of intranet sites
(SharePoint) and software application development. Championed the business
case study and strategy for global document management.
Implemented the Enterprise Asset Management and Computerized Maintenance
Management System (CMMS) for manufacturing equipment, centralizing
preventative maintenance.
Technical Training Manager (Tulsa, OK) 1988 - 1995
Directed the global training for a seismic data collection system and
OPSEIS (Sercel's trademarked, proprietary system) Geophysical Systems.
Developed the curriculum, supported on-site implementation, and conducted
training.
CERTIFICATIONS
Microsoft Certified Systems Engineer (MCSE) . Server 2003/ Exchange 2003
Microsoft Certified Systems Administrator (MCSA)
Certification Training completed
EDUCATION
Associate of Science, Electrical Engineering/Computer Science Texas State
Technical College Waco, TX
J. STEVEN RAY
PAGE 4
Infrastructure - Systems - Applications Environments
Note: 15 years hands on experience exists with the technologies listed
below
. Active Directory Management Systems - Javelina ADTool Kit
. Application Virtualization and Delivery - Citrix XenApp 5.0, Tricerat
. Attendance Systems- Empower, Unitime, ADP
. Process Automation - Automate (Network Automation)
. Backup Systems - Cybernetics, Storage Server 2003, Backup Exec Server
2010
. BES - Blackberry Enterprise support for 75 Black Berry Smart Phones
. CMDB - ChangeGear
. CMMS - BigFoot (Bigfootcmms)
. Database - SQL Server 2000-2008R2, Access
. Document Management - Sharepoint 2003-MOSS 2007
. Email - Microsoft Exchange 5.5 through 2003
. Email Archival Systems - Mimosa
. ERP- Fourth Shift 7.4, Oracle
. Engineering - AutoCad, Inventor, Pro-E, Solid Works, PDMS
. FAS - Fixed Asset Management - (Sage)
. File /System Replication - Double-Take, DFS
. Help-Desk - Altiris Deployment Server 6.9, Notification Server 7.0,
Help-Desk 7.X, Bindview
. Networking - Nortel, 3-Com, HP, Dell
. Network Monitoring - Solarwinds, GFI Event View
. Office Automation - Microsoft Office 97 through 2010
. OS Software - MS Windows NT/2000/2003,2008R2 Server, Desktops include
Windows 95/98/2000/XP/Windows7
o Active Directory Management - User and hardware
o Group Policy Management
. OS Imaging - Ghost, Altiris 7.0, Acronis
. Payroll -ADP
. Scheduling - Microsoft Project thru 2010
. SQL Management Tools - Idera, Redgate
. Security - McAfee, Norton, Fortigate, Checkpoint Firewall
. Perimeter Security Systems - AVERMedia Camera Security, WinPAK
(Honeywell)
. Power Systems - APC Symmetra, Baldor Generator Systems
. SOX Compliancy Software - Ecora
. Unix/Linux, VMWare 4.1, VCenter, MAC O/S X
. Virtualization - VMServer 3.0 thru 4.1, vCenter, vMotion
. WLAN - Nortel 2300 WLAN Base/Nortel 2330 Wireless Access Point
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