Manager Customer Service
Resume:
Carl W. Doolittle, Jr.
Martinez, GA 30907
****.*********@*****.***
______________________________________________________________________________
Objective:
My objective is to leverage my experience while continuing to be challenged. My background in Supervisory and Management positions in recycling represent a unique combination of disciplines. I have the drive and work ethic that consistently achieved success as a leader in all of the organizations that I have worked with in the past.
Qualifications:
My business units have continuously outperformed all monthly and quarterly goals, set before me. In the past 8 years, I have set records with 2 different companies for; production, sales, purchases, and net profit, while lowering overall expenses. Facilities in my care have shown constant improvement, while maintaining ZERO workplace accidents. I strive daily to instill a sense of pride in my employees and their work, producing a greater final product.
Skills:
• Completed OSHA 30 hr course
• First Responder trained
• Loader Certified
• Material Handler Certified
• Proficient with Microsoft Word, Excel, PowerPoint
• Developed and coordinated the automotive core program for the Carolinas region.
• Kronos Time clock certified
• City and State Compliance
• DOT Compliance
• Lean Manufacturing
• 5S
• Kaizen
Experience:
Phoenix Group Metals (CMS/Morrell) – Phoenix, AZ
January 4, 2010- May 2012
GENERAL MANAGER
• Purchasing small lots to entire truckloads of recyclables
• Purchasing Manager responsible for setting price using up to date market data
• Scheduling and Planning all materials from intake, process, sort, and delivery
• Sales of all commodities foreign and domestic using up to date market information
• Sales Manager negotiating and overseeing contracts foreign and domestic
• Safety Compliance in accordance with OSHA
• Warehouse Manager of 32 employees
• HR Generalist providing light support for HR manager
• DOT Compliance
• City and State Compliance monitoring and applying all applicable laws
• Accounts Payable
• Marketing detailed plans for recycling, and promoting company brand
• Logistics
• Customer Service Manager
Commercial Metals Company (CMC) – North Augusta, SC
November 2003 – November 2009
PLANT MANAGER
• Yard Supervisor of 15 employees
• Customer Service ensuring a pleasant and fair experience
• Purchasing small to large volumes of recyclables
• Sales scheduling and negotiating contracts in accordance with daily market data
• City and State Compliance monitoring and applying all applicable laws
• DOT Compliance
• Safety Compliance in accordance with OSHA
• Inventory Management
Norrell Staffing
January 2003 – November 2003
LABORER
• Temp labor
Bridgestone/Firestone South Carolina
October 2000 – January 2003
ASSEMBLY TECHNICIAN
• Material Handler
• Assembly Tech
John Deere Commercial Products
February 1996 – October 2000
ASSEMBLY TECHNICIAN
• Material Handler
• Assembly Tech
AMF Garden City Bowl
January 1994 – February 1996
Mechanic
• Assisted head mechanic
• Oiled and keyed lanes
References: (Additional References available on LinkedIn)
Joe Warner
Commercial Manager, Metal Management Arizona
Cell: 602-***-****
Email: ***.******@******.***
Known for 2 years, buying and selling various commodities
Bill Toby
Commodities Director, Cloud Blue
Cell: 602-***-****, or 480-***-****
Email: *****@*********.***
Known for 2 years, previous employee, presently buying and selling e-waste
Julia Newsome
Office Manager, Phoenix Automotive Cores
Cell: 623-***-****
Known for 2 years, coworker, and administrative assistant
Ramona Simpson
Management Assistant, Town of Queen Creek, Az
Email: ******.*******@**********.***
Contact this candidate