Project Manager Management
Resume:
Helene Davis, PMP
North Plainfield, New Jersey 07063
Home: 908-***-**** Cell: 908-***-****
E-Mail: ************@*******.***
Certified Project Manager experienced in managing multi-million dollar development projects. Expertise in all facets of the full SDLC, PMLC processes. Able to capitalize on Information Technology background to add value to organizations.
CORE COMPETENCIES
* Project Management
* Teambuilding / Leadership
* Relationship Management
* Conflict Resolution
* Consensus Building* Mainframe Technology
* Web-based Technology
* Client-Server Technology
* Software Development Life Cycle (SDLC)
* Project Life Cycle Methodologies (PMLC, Waterfall, Agile)
? MS Office/MS Project
* Mercury ITG/HP PPMC & Innotas
* Financial Management / Budgets
* Project Planning and Execution
* Independent worker
PROFESSIONAL EXPERIENCE
UMDNJ – New Jersey Dental School, Newark, NJ
Project Manager / Business Analyst
2009 – 2010
Overview: Managed COTS installation of dental school software. Responsible for scope, schedule, communication and project plan (MS Project 2007). Managed all aspects of rollout including hardware installation, software installation, data conversion and validation. Prepared all documentation. Reported status to executive committee. Analyzed current business processes and work flow to gather requirements for the new processes (MS Visio 2007) . Authored training manuals and trained end-users. Created business policies and rules. Created and maintained issue log and issue review process (Trac open source software). Interfaced with all areas of this organization. Interfaced with PMO. Knowledge of HIPAA.
Key Achievements: Rolled out software to 1 clinic, solved problems with previous rollouts. Prepared for whole school rollout.
D&B, Parsippany, NJ
Project Manager
2006 – 2007
Overview: Managed offshore development and maintenance program for the first phase of a new enterprise wide system consisting of 13 projects (Agile and waterfall). Managed managers from cross-functional teams: infrastructure, business, development, QA. Responsible for communication plan and intergroup relations. Managed rocky relationship between off-shore consulting company and on-shore employee technical and business staff through pro-active cross-team communication. Controlled budget forecasts, change requests, and contingency. Defined overall scope/goals, direct development and testing activities. Authored WBS and project schedule (MS Project), status reports, meeting minutes, risk documentation, scope documentation. Managed risk and scope change processes. Ensured project documentation in compliance with Sarbanes-Oxley (SOX) requirements. Set up and maintained multiple SharePoint websites/document shares. Knowledge of Visio and Quality Center.
Key Achievements: Fulfilled D&B’s compliance promises to groups outside D&B. Managed multiple releases on-time, with “no surprises”
Administrative Offices of the Court, Trenton, NJ
Senior Business Analyst
2004 – 2006
Overview: Provided analysis and technical expertise to Administrative and Family Court systems staff.
Key Projects & Achievements: Equal Opportunity Complaints: Designed and implemented the first-time statewide automation of processes for Equal Opportunity Complaints Results: Normalized data and facilitated accurate reporting to upper management Never to work: Designed and implemented the process that interfaced with the hiring/resume system to prevent people who agreed never-to-work for the judiciary after leaving from being rehired. Results: Provided statewide hiring staff with information previously unavailable Family Courts: Analysis of system and data to prepare for conversion.
National Prescription Administrators (Express Scripts Inc.), East Hanover, NJ
Senior Business Analyst
2002 – 2003
Overview: Analysis and auditing to facilitate the acquisition of NPA’s prescription transaction data by ESI.
Key Achievements: Validated the data passing between the two companies, reverse engineered complex software.
Reed Elsevier (Lexis-Nexis), New Providence, NJ
Project Manager
1992 – 2002
Overview: Project Manager for several high-profile directories for one of the world’s largest publishing conglomerates. Strategic, management, and financial responsibility for series Marquis Who's Who, American Board of Medical Specialties Directory, Directory of Corporate Affiliations, Advertising Redbooks, Official Catholic Directory, and other widely distributed publications. Managed a staff of 15 technical professionals including Project Leaders, Programmers, Analysts, and Documentation Specialists. Built application systems for publishing books, data sets, CD-ROMs and web sites from relational databases accommodating the complex problems of collecting, cleaning and updating and tracking data from mailers. Used PMLC and SDLC. Managed multiple projects at once.
Key Project & Achievement: Oracle Bookset Upgrade. $2M Budget, Team of 15 - Responsible for managing both the Y2K remediation and the transformation of six sets of directories from a legacy environment to a client/server/web environment. Built a strong cohesive team which harvested high-energy performance, high-quality results, and long-term professional relationships. Managed project scope and change requests; stakeholder expectations, communication and reviews; resource planning and assignments; vendor relationships. Created and maintained the Work Breakdown Structure (WBS) and project schedules using MS Project; maintained budgets and expenses; prepared forecasts, presentations and reports for senior management. Coordinated and integrated team and individual efforts to build positive professional relationships with clients and associates while remaining accountable for the project. Managed the full SDLC and launch of the intranet and internet web sites; set up and managed code base change requests. Authored Use Cases, created prototypes, project requirements document, gathered and analyzed data, created data model for relational data base. Results: Architected and oversaw the mainframe retirement process resulting in a $1M annual increase in data licensing sales, $500K in additional annual web site subscriptions, and $1.3M annual cost reduction in data preparation services.
EARLY CAREER HISTORY
Saks Fifth Avenue, New York, NY
Programmer/Analyst
1991–1992
Designed, coded, tested, and implemented enhancements to the Receiving subsystem of the Saks retail database. Supervised group of 5 programmers.
CSD, Edison, NJ
Consultant
To Metromedia<>ITT
1990
Act in capacity of senior programmer to do updates to the Order Tracking database, including batch and on line screens. Create a subsystem to compare data from telecom switches to database.
Cornell Computer Corp., Edison, NJ
Consultant
To AT&T
1985–1990
Manage all aspects of the Cash Flow financial system including system management, system development, user interface and training, user/system documentation and design project rewrite from sequential file, line terminal system to database full screen system. Recognized as subject matter expert in this area.
Answers, Inc., No. Plainfield, NJ
Founder and President
1982–1991
Developed systems for business and educational clients including Beautiful Noise Mobile Disk Jockey, JMV Technical Group, Thompson Enterprises, Davis Enterprises
AT&T, Piscataway, NJ
Programmer/Analyst
1979–1981Designed, coded and tested all programs for a Marketing data base retrieval system. Served as Project Leader for the development of a tape management system. Maintained networking theory system employed by sales force in the field. Also worked on other systems as a member of the Quick Response Team. Ranked in top 10% of all programmers in the company while concurrently completed Masters Degree in Computer Science (Rutgers University.)
New Jersey Department of Transportation, Trenton, NJ
Lead programmer
1977–1979
Designed, coded and tested programs relating to Personnel and Transportation Statistics Systems, and Statistical Systems for the Department of Health and the Department of Environmental Protection.
EDUCATION
Six Sigma Green Belt & Master Certificate in Business Analysis
Villanova University Online
, Tampa, Fl
Master of Science
Rutgers University,
New Brunswick, NJ
Computer Science
Bachelor of ScienceState University College at Plattsburgh,
Plattsburgh, NY
Math, Education, General Science
PROFESSIONAL MEMBERSHIP
Project Management Institute (PMI), PMP Certified, knowledge of PMBOK
VOLUNTEER
NJPMI – Active member of the registration group.
Local religious group – Current president of the women’s board, member of the governing board, past-member of the executive board.
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