Kenneth Whitelaw
Bloomingdale, NY **913
************@*******.***
Objective:
I am an IT professional with a proven track record for successful innovation, team building, and support, looking for a hands-on technical leadership position in a growing organization.
Skills:
Windows Server 2008r2 and older, VMWare ESX 4.1, VSphere, Ubuntu Linux LTS Server
Cisco switches, routers, ASA / PIX firewalls, VPN with IPSec and SSL, and wireless.
SQL Server 2000-08, Exchange Server 5.5-2003, Citrix Metaframe XP, IIS Server, DNS, DHCP
Enterprise tools for backup, antivirus, software deployment, and network analysis.
Dell PowerEdge, HP ProLiant, and IBM x-Series servers.
TCP/IP, SSL/TLS, EIGRP, OSPF, HSRP, IPSec, STP, VTP, QoS, VOIP/SIP.
Director of Information and Research Technology 08/2010 – present
Trudeau Institute – Saranac Lake, NY
Installed Nagios and configured network monitoring with SNMP and ICMP.
Installed Active Directory DHCP and DNS. Managed with VBscript and PowerShell.
Installed Cisco VPN using IPSec and SSL with RADIUS authentication to Active Directory.
Developed virtual server infrastructure using VMWare ESX and VSphere server to improve stability and reduce cost. Replaced aged systems from multiple vendors with Microsoft OS and open-source Linux-based solutions.
Project planning and established project portfolio including ERP system upgrade, Internet and firewall upgrade, VMware implementation, VPN implementation.
Established Microsoft Active Directory to replace Novell systems.
Improved Internet connectivity to increase bandwidth, improve security, stability, and costs.
Maintained documentation including layer-1 and layer-3 network diagrams and server/service rosters.
Developed IT strategy, budget, and managed a transition to proactive support with increased focus on scientific research.
Director of Information Technology 10/2006 – 08/2010
Network Specialist / Help Desk Supervisor 01/2006 – 10/2006
Paul Smiths College - Paul Smiths, NY
Upgraded Cisco switched network devices, and performed configuration and IOS upgrades.
Configured STP, VTP, QoS for VOIP, and configured Cisco wireless access points.
Network troubleshooting for QoS, loop avoidance, and rogue DHCP elimination.
Used network troubleshooting tools including WireShark, Ethereal, Nagios, and Cacti.
Managed IT staff, planned and prioritized projects, and provided technical leadership and training.
Planned budget, developed IT policy and procedures, and managed vendor relationships.
Managed ERP implementation and upgrade projects, and integration of additional systems.
Managed upgrade from PBX to Mitel VOIP and SIP provider.
Managed migration from Novell NetWare/GroupWise to Active Directory / Microsoft Exchange.
Upgraded and maintained servers and network equipment.
Performed network administration and SQL database administration tasks.
Evaluated and planned support of hotel information systems.
Created VBscripts for network management.
Consultant 1998-2011
Active Network Experts, LLC – Saranac Lake, NY
Conducted SMB computing assessments, network engineering and systems administration, disaster recovery planning and execution, database development, software and hardware support.
Installed Cisco switches, routers, and PIX/ASA firewalls including IPSec VPN with RADIUS authentication to Active Directory.
Installed and configured VMware server, VCenter, and Active Directory with DHCP and DNS.
Trained customer systems administrators on DHCP, DNS, user and server management, and Cisco routing and switching.
Network Engineer 08/2005-03/2006
Network Administrator / Help Desk Supervisor 04/2000-08/2005
Support Specialist / Network Administrator 11/1993-04/2000
Data Entry Operator 06/1993-11/1993
Upstate Biotechnology, Inc. - Lake Placid, NY
Planned, installed, and administered international WAN including T1, E1, ISDN, DSL, and MPLS.
Configured routing with EIGRP, OSPF, and HSRP.
Managed 23 servers plus remote support for 9-server Citrix farm, multiple Windows 2003 domains, including Exchange, SQL, IIS, DNS, DHCP, and File and Print servers.
Utilized scripting including VBscript and WMI.
Installed and administered Microsoft Exchange email system.
Installed and maintained Windows servers and Cisco switches, routers, firewalls, and IPSec VPN.
Implemented and supported multi-site PolyCom ViewStation videoconferencing over IP network.
Project management including datacenter moves, Citrix implementation, site- and company-wide application upgrades and Email systems.
Communicated with executive management, writing system proposals, policy, and budgets.
Supervised help desk and networking staff, including training, evaluations, and daily oversight.
Created databases and reports with IQ, Monarch, Access, MS-SQL, and Crystal Reports.
Education/Certification:
Microsoft MCSE / Microsoft MCSA, CompTIA Network+
Cisco CCNA #CSCO12196031 updated 07/2012
MS Managing Innovation and Information Technology – GPA 4.0 expected 12/2012
Champlain College - Burlington, VT
Professional Graduate Certificate, Managing Innovation in IT – GPA 4.0 12/2011
Champlain College – Burlington, VT
BS Computer Science/Mathematics 05/1993
State University of New York - Binghamton, NY
AS Math/Science 05/1990
North Country Community College - Saranac Lake, NY